Area Sales Director | Infinity Sales Specialist
About The Position
About AvayaAvaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at https://www.avaya.com OverviewSales Director Enterprise Accounts – CX & AI (Infinity) We are hiring a senior enterprise seller to drive growth of Avaya’s next-generation CX, AI and data orchestration platform (Infinity) within our existing customer base.This role is focused on engaging senior decision-makers, identifying transformation opportunities, and expanding relationships through high-value, consultative sales. This is not a transactional role—it requires the ability to operate as a peer to VP and C-level leaders and translate business challenges into strategic outcomes powered by Infinity.
Requirements
- 10+ years of enterprise SaaS / CCaaS / CX sales achievements including President's Clubs, etc.
- Proven ability to expand existing accounts and close six- and seven-figure deals
- Consistent track record of gaining access to VP and C-level stakeholders
- Executive presence with the ability to lead peer-level conversations and challenge thinking
- Strong consultative selling skills focused on business outcomes, not features
- Experience navigating complex organizations and multi-stakeholder environments
- Ability to create demand—not just respond to it.
Responsibilities
- Own and grow a portfolio of strategic enterprise customers
- Build executive relationships with VP and C-level stakeholders across IT, CX, Operations, and Risk/Compliance
- Identify business risks, regulatory exposure, or operational inefficiencies and turn them into revenue opportunities
- Create urgency by connecting real-world events (fines, outages, competitive threats, AI disruption) to executive priorities
- Lead consultative sales motions focused on CX transformation, AI adoption, and operational improvement
- Position Infinity as a CX orchestration layer that enhances and extends existing environments
- Create and shape opportunities where no formal project exists
- Drive complex, multi-threaded sales cycles across large organizations
- Expand account footprint through strategic, multi-year expansion plans
- Partner cross-functionally (solutions consulting, product, leadership) to win and grow accounts
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What This Job Offers
Job Type
Full-time
Career Level
Director
