Area Operations Manager (Dallas - Fort Worth)

Geode HealthSouthlake, TX
$90,000 - $100,000Onsite

About The Position

Geode Health is a rapidly growing, national provider of outpatient mental health services with a mission to “Transform mental health by making it more accessible, affordable and effective”. The Area Operations Manager oversees the day-to-day operations for the Dallas - Fort Worth locations, including Mansfield, Southlake, Grand Prairie, Keller, and Irving. The ideal candidate will be motivated to join a quickly growing organization and excited to help improve care experience for patients and providers, and is passionate about the mission to improve mental healthcare across the country. Responsibilities range from administrative duties to the support of the clinic’s team.

Requirements

  • Lead in a complex office environment while maintaining a calm and focused manner
  • Leadership and people development skills
  • Proactive, results-oriented and creative problem solver
  • Exercise judgment, maintain confidentiality and communicate in a diplomatic manner
  • Ability to prioritize and execute effectively
  • Build interpersonal relationship skills and the ability to communicate effectively
  • Work closely with patient’s overall success and quality of care
  • Excellent written and verbal communication skills, including phone and e-mail etiquette
  • A minimum of 2-4 years’ experience in management

Nice To Haves

  • Passionate about our mission and inspiring others
  • Self-starter, for whom no task is too big or too small and takes ownership of their decisions
  • Contribute to the collective effort both within your scope - and beyond - as needed
  • Creative and strategic thinker
  • A lifelong learner who believes in giving and receiving feedback to get better each day
  • Organized & process-oriented
  • Bachelor’s Degree (preferred)
  • Some experience in healthcare settings (preferred)
  • Experience building and overseeing clinical office

Responsibilities

  • Maintain professional and positive relationships with the patients and staff
  • Lead by example to ensure team successes
  • Monitors and ensures all systems used in the Office are operating to peak effectiveness
  • Provide weekly and monthly reporting
  • Trains and supervises office personnel and create training materials
  • Maintain patient data according to company policies
  • Guarantee records are stored securely
  • Equipment and supply ordering and/or issues
  • Completes monthly, quarterly, and annual operation checklist
  • Compliance with privacy and security regulations
  • Manage the appearance of the office
  • Maintain facilities and equipment in accordance with hygiene
  • Manage safety regulations including OSHA
  • Monitor and maintain the office budget
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