Area Manager

Bridgestone Americas•Shreveport, LA

1d•Onsite

About The Position

As an Area Manager for Bridgestone, your primary mission will be to lead the overall operations and compliance of stores within your assigned region via the store managers and employees in your group. You will guide and empower employees to be their best, ensuring they deliver the best customer experience. While experience managing a sizable P&L is helpful, this can be trained for the right person with the required depth in multi-unit retail operations management, such as from the hospitality, food service, the military, or automotive service industries. Your active presence in stores and ability to create a customer-centric culture are paramount for earning customer loyalty and active involvement in the communities served. You will leverage your Regional Manager, proprietary operations management tools, and the back-office Bridgestone team to achieve sales growth, operating profit, and other KPIs. Given the company's organizational changes, your strategic orientation to store management will enable career progression within the growing organization. This position is ideal for a risk-taker with the strategic vision and tactical skills needed to handle the retail operations of a dynamic industry leader in a highly competitive field.

Requirements

Minimum 8 years combined experience managing a single store or multi-unit retail operation
Minimum 3-5 years oversight of a P&L for a store or area/district
High school degree or equivalent is required
Resides in assigned Area
Must have a valid Drivers License
Must be willing to travel

Nice To Haves

BS/BA Degree Strongly preferred or equivalent combination of education and work experience
3-5 years experience as a hiring manager recruiting, hiring and promoting teammates
Automotive Industry experience preferred but not required

Responsibilities

Oversee the performance of multiple Store Managers and their retail locations
Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture
Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
Identify training and development opportunities for teammates
Set business plan and manage the P&L for assigned Area
Drive B2B business within the assigned area and train Store Managers on B2B related duties
Ensure stores within the assigned area are following compliance and safety policies and procedures
Manage and resolve customer escalations
Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
Visit each store regularly and attend region meetings as required by the Region Manager
Engage teammates and improve retention
Deliver on commitments
Has a passion for developing others
Lead and manage stores through change
Properly recognize teammates for their accomplishments
Take care of our customers and support the communities we serve

Benefits

competitive pay
formal training
performance incentives
paid vacation
paid holidays
competitive healthcare packages for full-time and part-time employees
401k plan
supportive and engaging onboarding experience to ensure a smooth transition into our team
The opportunity to develop and grow, through training and regular mentorship
Corporate Social Responsibility activities
A truly global, dynamic and challenging work environment
Agility and work/life effectiveness and your long-term well-being
A diverse and inclusive team