Area General Manager

Integrated Power Services•Birmingham, AL

About The Position

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you’ll be able to shape strategic initiatives, inspire teams, and influence the future of our organization. We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy. At IPS, you’ll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you’re ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success! The Area General Manager will oversee supervisors, leads, technicians, equipment, and materials to meet both daily production and long-term business goals in an electrical field service and breaker shop facility. This is a highly visible position, offering the opportunity to shape the future success and growth of the organization. The position is responsible for leading the business unit to deliver safety, operational, profit, sales, and customer KPI goals utilizing the IPS operating system known as CIPS (Continuous Improvement Process Solution). Overall responsibility for managing and growing the key value stream of field service and breaker repair. Build and sustain a culture around the IPS values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit by utilizing a Servant Leadership mindset and practices. Recruit and develop a top-performing organization while improving overall employee engagement. At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Requirements

BA/BS in Engineering, Industrial Technology, Electrical, Business or related technical degree preferred
Minimum of 7 years of experience in general management or operations in the power distribution industry highly preferred
5+ years of electrical testing experience or power generation services highly preferred
Entrepreneurial self-starter with the ability to manage and prioritize projects, delegating when appropriate
Demonstrated technical acumen to manage complex field service business with diverse customer segments and multiple product lines
Strong leadership and interpersonal skills
Proven track record in managing and leading teams
Excellent communication and presentation skills
Strong analytical and problem-solving skills
Deep understanding of the industrial service industry and its challenges
Proficiency in financial analysis and budgeting
Ability to adapt to change and drive innovation
A passion for continuous improvement and operational excellence

Nice To Haves

3 years of experience managing operational improvement or efficiency projects a plus

Responsibilities

Oversee supervisors, leads, technicians, equipment, and materials to meet both daily production and long-term business goals in an electrical field service and breaker shop facility.
Lead the business unit to deliver safety, operational, profit, sales, and customer KPI goals utilizing the IPS operating system known as CIPS (Continuous Improvement Process Solution).
Overall responsibility for managing and growing the key value stream of field service and breaker repair.
Build and sustain a culture around the IPS values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit by utilizing a Servant Leadership mindset and practices.
Recruit and develop a top-performing organization while improving overall employee engagement.
Develop business strategies, annual operating plans (AOP), and tactical execution to achieve objectives.
Monitor financial, sales, cost, operating, and customer service trends, making adjustments as necessary
This position has P&L responsibility for locations assigned and is a key member of the region’s leadership team
Drive operational excellence by leveraging the CIPS system to achieve safety, operational, profit, sales, and customer KPI goals
Optimize resource allocation and utilization to maximize efficiency and effectiveness
Analyze financial data to identify opportunities for improvement and cost reduction
Implement innovative solutions and best practices to enhance service delivery and customer satisfaction
Build and maintain strong relationships with key customers
Proactively address customer needs and exceed expectations
Drive continuous improvement in customer satisfaction and loyalty
Empower and develop team members to reach their full potential
Foster a collaborative and inclusive work environment
Effectively communicate with all levels of the organization, including executive leadership, field personnel, and customers