Area Director

Boys & Girls Clubs of Broward County•Fort Lauderdale, FL

About The Position

The Area Director reports directly to the Senior Director of Club Operations and is responsible for the overall supervision, support, and operational oversight of multiple Club locations (1–6 sites). This position ensures that each Club operates safely, effectively, and in alignment with organizational standards, policies, and program expectations. The Area Director provides leadership, coaching, and development to Club Directors and site leadership teams. While Human Resources manages recruitment and hiring, the Area Director supports onboarding, training, and ongoing staff development to ensure high-quality program delivery and operational excellence across all assigned Clubs. As the Area Director, this staff member shall support growth in membership, program quality, staff development, fiscal responsibility, and operational consistency across assigned Clubs. Specific accountability will be incorporated using the annual evaluation process.

Requirements

Ability to monitor and evaluate Club operations to ensure compliance with organizational standards and safety requirements.
Knowledge of policies, procedures, and best practices related to youth development and Club operations.
Ability to analyze key performance indicators including membership, attendance, and program outcomes.
Ability to support onboarding and training initiatives for new and existing staff.
Ability to ensure proper use of systems related to attendance, membership tracking, and reporting.
Ability to assess facility conditions and operational needs across multiple sites.
Proficiency in Microsoft Office and database systems.
Ability to maintain CPR and First Aid certification.
Ability to supervise, coach, and develop Club Directors and leadership staff.
Ability to monitor and support budget adherence and fiscal responsibility at the Club level.
Ability to plan, delegate, and follow up on multi-site operational priorities.
Ability to evaluate staff performance and provide constructive feedback.
Ability to support succession planning and leadership development.
Ability to interpret organizational goals and ensure alignment across all assigned Clubs.
Ability to reinforce program quality standards, including: Academic Success Good Citizenship and Character Healthy Lifestyles
Ability to ensure Clubs maintain required staff-to-member ratios (1:20) and ADA targets.
Ability to build strong relationships with Club Directors, staff, parents, schools, and community partners.
Ability to support Club Directors in addressing staff performance, member concerns, and operational challenges.
Ability to present a professional image of the organization to the community.
Ability to motivate, guide, and support leadership teams across multiple locations.
Ability to communicate effectively in person, in writing, and over the phone.
Ability to foster a positive, safe, and inclusive environment for staff and members.
Bachelor’s degree in Education, Human Services, Recreation, Business, or a related field preferred.
Minimum of three (3) to five (5) years of experience in youth development, program operations, or multi-site supervision required.
Demonstrated experience in supervising staff, leadership development, and performance management.
A valid driver’s license is required, along with the ability to travel regularly between Club locations.
CPR and First Aid certification must be obtained within 90 days of employment and maintained thereafter.
Must demonstrate strong organizational, communication, and problem-solving skills.
High energy level required. Must be comfortable managing multiple sites and responsibilities simultaneously. Must possess strong interpersonal skills and the ability to work effectively with diverse personalities while maintaining professionalism, flexibility, and sound judgment.
Ability to travel frequently between locations, supervise activities both indoors and outdoors, and respond quickly to operational and safety concerns.

Responsibilities

Oversee daily operations across assigned Club locations.
Conduct regular site visits to evaluate programs, staff performance, and facility conditions.
Provide leadership, coaching, and support to Club Directors and site leadership.
Reinforce onboarding and training for new hires through hands-on, field-based support.
Monitor staff performance and partner with HR and senior leadership on performance and retention matters.
Review and track key metrics including membership, attendance, staff retention, and fee collection.
Support Club Directors in budget management and monitoring expenditures.
Ensure proper membership fee collection and financial accountability.
Support development of community relationships and partnerships.
Ensure compliance with all organizational policies, procedures, and safety standards.
Assist in special projects and assignments as directed by senior leadership.
Promote consistency, accountability, and operational excellence across all assigned sites.