Area Director of People and Culture

Makeready LLC•Denver, CO

About The Position

At Makeready we are searching for curious self-starters with a genuine interest in people. These hard-working individuals have always had a natural bend toward hospitality, no matter where they worked, because they’ve always seen themselves as part of something bigger. The Area Director of People & Culture serves as a strategic business partner to the Managing Directors and Senior Leadership Teams across Makeready’s Denver properties. This role provides leadership, guidance, and oversight to on-property People & Culture teams, ensuring consistency, compliance, and excellence across all aspects of the employee experience—including talent acquisition, compensation and benefits, training, development, engagement, and people operations. Working in close partnership with the home office People & Culture team, the Area Director champions Makeready’s Guiding Principles while supporting a culture that is inclusive, high-performing, and people-centered.

Requirements

Prior experience as a People & Culture Director or Manager in a hotel or hospitality environment required.
Strong knowledge of human resources practices, employment law, and People & Culture operations.
Demonstrated experience leading and developing teams.
Proven ability to build strong, collaborative partnerships with senior leadership.
Highly organized, detail-oriented, and efficient.
Exceptional discretion and ability to handle confidential information.
Ability to respond calmly, thoughtfully, and decisively in high-pressure situations.
Strong analytical, problem-solving, and decision-making skills.
Professional, approachable demeanor with exemplary emotional intelligence.
Proficiency in Microsoft Office products including Outlook, Word, Excel, PowerPoint, and Teams.

Nice To Haves

Multi-property experience, preferred.

Responsibilities

Act as a trusted advisor and business partner to the Area Managing Director and senior property leadership.
Collaborate closely with the Corporate Director of People & Culture on enterprise-wide initiatives, audits, and process enhancements through regular one-on-one meetings
Oversee and support the People & Culture teams at assigned properties, including regular site visits and consistent engagement with leadership.
Ensure consistency and best practices across recruiting, onboarding, compensation and benefits, training, development, and employee relations.
Direct and coach leadership teams on effective recruiting, interviewing, and selection techniques to attract and retain high-quality talent.
Build brand awareness and maintain a strong candidate pipeline through proactive recruiting efforts, including job fairs, conferences, networking, and social media.
Mentor, support, and develop all direct and indirect People & Culture team members.
Partner with property leadership to create, execute, and sustain Team Member Engagement Survey action plans.
Advise on strategies to increase and maintain high levels of team member engagement and retention.
Serve as a resource and counsel to leadership on performance management, coaching, and corrective action.
Support and promote an inclusive, empowering culture that reflects Makeready’s values; act as an ambassador for the Guiding Principles in all interactions.