Area Catering Sales Manager

Sonesta Hotels•Chicago, IL

8d•$30 - $36

About The Position

The Area Catering Sales Manager sets the tone for Sonesta's Culture of Caring. We expect leaders to focus on creating amazing moments for guests, planners, and team members and dig deep to find ways to create success for their team. The Area Catering Sales Manager is responsible for maximizing Catering Corporate and Social revenues and profits for the three Chicago Royal Hotels - The Royal Sonesta Downtown, The Allegro Royal Sonesa Chicago Loop Hotel and The Royal Sonesta River North Hotel. The Area Catering Sales Manager will uncover new business opportunities, foster client relationships, and ensure the successful execution of events. This position will be based out of The Royal Sonesta Chicago Downtown and report to the Area Director of Catering. Work Environment The person in this role works mostly in a sales environment, with some office time reserved for service/administrative tasks.

Requirements

High school degree or equivalent required.
Bachelor's Degree preferred
2 years of hotel-related sales experience required.
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize and organize work assignments
Delphi and Opera PMS experience a plus
Proficient with Microsoft Office Suite or related software

Nice To Haves

Catering sales and/or Conference services experience is preferred
1 year of catering sales experience in a 4-Diamond hotel with 2,000+sqft of function space is preferred

Responsibilities

Achieve personal and team goals as assigned
Prospect, solicit, negotiate, and book new and repeat social and corporate business to ensure maximization of revenue to achieve budgeted revenue goals.
Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling
Negotiate guest room rates (when appropriate), meeting room rental, function space, and/or hotel services within approved booking guidelines
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
Arrange and conduct special events, site inspections, and off-site presentations for potential clients
Based on business levels, will assist Area Event Services Manager by detailing the meeting/event specifications for each group and communicating those needs throughout operations of the hotel to effectively execute the event
Attend sales, revenue, and department meetings
Assist the Director of Sales & Marketing and Director of Catering & Convention Services with Budget and Forecast and complete special projects and assignments as designated.
Perform any other job-related duties as assigned
Responsible for ensuring success through the eyes of employees, guests, and owners
Utilize and collaborate with resources across different departments and corporate office
Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
Focus on the mission and well-being of the department, hotel, and company as a whole
Lead by example and operate with integrity and respect
Inspire your team to embrace and demonstrate our values and GUEST People Standards