CBO AR Supervisor
About The Position
As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion. Position Overview We’re looking for an Accounts Receivable Supervisor to join our growing team. This position will be responsible for reviewing unpaid, underpaid, denied or unresolved insurance balance patient accounts submitted to various health care payers. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.
Requirements
- High school diploma or equivalent
- 1+ year of related experience/training (or equivalent education and experience)
- Knowledge of office software and medical billing software
- Professional, polite, and customer-service oriented
- Ability to work well with others in a close office setting
- Strong focus and ability to concentrate for extended periods
- Team-oriented, cooperative, and adaptable
- Able to work at a computer for extended periods.
- Occasionally lift up to 15 lbs.
Responsibilities
- Resolve rejections and denials through corrections and appeals
- Ability to read, comprehend, and decipher explanations of benefits (EOBs) from various insurance carriers.
- Working knowledge of medical terminologies, such as CPT and ICD10 codes.
- Strong background in claims processing and filing insurance appeals and disputes.
- The primary point of contact with health insurance providers/systems and healthcare clients/systems.
- Ability to utilize payer’s websites/portals to determine insurance guidelines, claim status, or eligibility criteria.
- Experienced in authorization denials and follow-ups.
- Ability to utilize multiple systems/platforms to conduct research and analysis.
- Prior relevant work experience in AR/Medicaid/Commercial health insurance processes.
- Demonstrated customer service experience and/or experience in a customer service-oriented environment.
- Strong customer service orientation with demonstrated commitment to meet/exceed customer needs.
- Ability to maintain reliable and predictable attendance.
- Strong verbal/written communication and interpersonal skills.
- Demonstrated ability to work in a fast-paced, structured environment, handling large call volumes.
- Computer proficiency is essential.
- Self-directed with the ability to perform both as part of a team and individually.
- Ability to adapt and work effectively in a continuously changing environment.
- Consistently demonstrate a high level of professionalism through a strong work ethic that positively influences the work habits of the team.
- Detail-oriented with a focus on quality and consistently meeting goals.
Benefits
- Work with a team that values faith, integrity, and compassion
- Supportive, inclusive, and casual work environment.
- Training and development to help you grow.
- No weekends – enjoy work-life balance.
- Competitive benefits, paid time off, and 401k with match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
