AR Specialist/Credits

Mercy Medical Center•Baltimore, MD

10d•Hybrid

About The Position

Join Our Team at Mercy Medical Center – Now Hiring an AR Specialist Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. This position is responsible for the processing Medicaid refunds, billing process, which includes the review and preparation of all hospital claims. Ensures the hospital bills a clean claim to the correct third party payor so that the turn around time for payment is minimal and a positive cash flow is maintained for the hospital. Performs follow-up until a payment or rejection is received. Working in conjunction with other finance departments, displaying initiative, efficiency and correcting problems so that all customer expectations are met.

Requirements

Must possess a high school diploma or GED
Must stay up to date with required Epic upgrade training when necessary
Must be able to read, write, and speak the English language in an understandable manner.
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
Must be able to follow written and oral instructions.
Must have the ability to set priorities and handle multiple projects under deadlines.
Must be able to make decisions that may have legal, ethical and financial impact on the organization.
Must be able to perform all duties within the department if circumstances warrant such action.

Nice To Haves

1 year preferred
Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word, Power Point, Excel Microsoft Outlook Meditech (if applicable to position) Epic (if applicable to position) Performance Manager/NetLearning Right Fax
Medicaid experience is beneficial especially credits.

Responsibilities

processing Medicaid refunds
billing process, which includes the review and preparation of all hospital claims
Ensuring the hospital bills a clean claim to the correct third party payor so that the turn around time for payment is minimal and a positive cash flow is maintained for the hospital
Performs follow-up until a payment or rejection is received
Working in conjunction with other finance departments, displaying initiative, efficiency and correcting problems so that all customer expectations are met.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category
Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
Ability to work hybrid after successful training period. Mostly remote but will require on site periodically