AR/AP Specialist

Platinum Pest Solutions Inc•Lansing, IL

15d

About The Position

Platinum Pest Solutions is a fast-growing pest control company exclusively servicing multi-family and commercial properties. Our success is built on operational excellence, a customer-first approach, and deep specialization in high-volume, contract-based services. We are seeking a proactive and detail-oriented Accounts Receivable Collections Specialist to strengthen our cash flow by ensuring timely and effective customer collections while maintaining professional client relationships. The AR/AP Specialist is responsible for keeping Platinum’s cash moving in the right direction—accurately, on time, and fully reconciled. This position owns the day-to-day accounting cycle for collections, vendor payments, credit card reconciliation, and transactional accuracy inside QuickBooks Online, our operating system, and Ramp. This role is critical for ensuring Platinum maintains financial health, clean books, and a predictable cash position.Company Overview

Requirements

2+ years of experience in accounts payable, accounts receivable, collections, or related finance role.
Knowledge of collections best practices and credit policies.
Proficiency in accounting systems and Excel/Google Sheets.
Strong organizational skills with high attention to detail.
Excellent communication and problem-solving skills.
Ability to manage multiple accounts and prioritize effectively.
Experience reducing DSO and improving cash flow performance.
Knowledge of GAAP and AP best practices.
Experience supporting multi-state operations.
Ability to manage high transaction volumes efficiently.

Nice To Haves

Experience in service-based or multi-location businesses.
Familiarity with PestPac or other ERP/financial platforms.

Responsibilities

Monitor AR aging buckets (Current, 31–60, 61–90, 90+) and drive proactive collections.
Send reminders, statements, and follow-up communications to past-due customers.
Maintain customer payment records, credits, adjustments, and deposits.
Process customer payments via ACH, check, credit card, or portal.
Coordinate with Ops and Customer Care when billing disputes arise.
Report weekly AR metrics to leadership (Total AR, 60+, 90+, DSO).
Support lien releases and W9 requests from customers as needed.
Enter vendor bills accurately into QuickBooks Online.
Match POs, receipts, and invoices where applicable.
Manage approval workflows with leadership.
Process ACH payments and vendor credit card/check payments.
Maintain clean vendor files (W-9s, COIs, contracts).
Reconcile vendor statements and resolve discrepancies.
Monitor spend patterns and flag outliers or unexpected charges.
Ensure Platinum complies with payment terms and avoids late fees.
Review all Ramp transactions for proper receipts and coding.
Ensure employees submit timely documentation and follow policy.
Reconcile credit card activity in QuickBooks.
Assist Director of Finance with month-end close tasks as needed.