Aquatics Manager

British Swim SchoolBuffalo Grove, IL
2d$22 - $26

About The Position

The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and assists with / leads customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing swim instructor training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.

Requirements

  • High School diploma or equivalent
  • Excellent interpersonal communication and organizational skills.
  • Proficient in Microsoft Office / similar functional products.

Nice To Haves

  • 1+ years of customer service and/or management experience.
  • Experience in swimming and fitness teaching/management is preferred.
  • A specialist aquatics qualification is desirable, but not required.
  • Lifeguard, CPR, First Aid Certifications, may be obtained during training.
  • Certified Pool Operator (CPO) certification

Responsibilities

  • Manage swim instructors to maintain a smooth execution of daily aquatics and service operations.
  • Assist with interviewing, hiring & onboarding swim instructors.
  • Creation of employee schedules, and pool lesson schedules.
  • Address and document employee, customer, and pool incidents that occur.
  • Teach and lead swimming lessons as needed.

Benefits

  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Free uniforms
  • Competitive pay based on experience and with possible opportunities for bonuses (employee / student referrals).
  • Paid training.
  • Birthday off and paid!
  • Opportunity to make a difference in your community.
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