Aquatics Manager

CELTS Aquatics Group • Calumet City, IL

21h

About The Position

At CELTS Pool Management, the role of Aquatics Manager is vital for delivering an exceptional experience to our guests and members. As an Aquatics Manager, you will supervise the pool area to ensure it is safe and clean for all users. Additionally, you will foster a fun, relaxing atmosphere for guests across all recreational activities and areas by maintaining an upbeat, enthusiastic attitude. At CELTS, our mission is to foster a lifelong relationship with water by offering high-quality, developmentally appropriate aquatic programs and services in a fun, safe environment, with a strong emphasis on outstanding customer service.

Requirements

• Communication: Ability to provide concise, confident, and clear communication to convey information effectively.
• Self Starter: Independently seek information, solve problems, and operate effectively in ambiguous situations.
• High-energy: Motivated to work hard in a fast-paced, ever-changing environment.
• Team Player: Collaborate effectively across diverse functions, backgrounds, and working styles.
• Social Perceptiveness: Awareness of others’ reactions and understanding their reasons; strong customer focus and negotiation skills.
• Integrity: Honest with consistent adherence to strong moral and ethical principles; always do the right thing.
• Innovative: Implement ideas that improve goods or services; continuously create solutions and find better ways.
• Accountability: Take responsibility for successes and failures.
• Esprit de Corps: Maintain professionalism and embody the CELTS Spirit.

Nice To Haves

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
• Pool Operator’s Permit (CPO/AFO)
• Lifeguard with CPR/AED Professional Rescuer and First Aid
• Lifeguard Instructor certification (preferred)

Responsibilities

• Enforce policies and procedures to ensure smooth operation of pool facilities under the general supervision of the Area Manager.
• Manage and train personnel, including Assistant Aquatic Manager/Supervisors, Head Guard/Swim Lesson Supervisor, Lifeguards/Swim Instructors, and other CELTS staff, such as pool operations, cashiers, and aides.
• Oversee all swimming pool operations, including first aid, rotations, staff scheduling, public relations, janitorial duties, and limited pool maintenance such as cleaning.
• Maintain excellent organizational, communication, and public relations skills to foster a positive, engaging, and supportive work environment for employees, clients, and aquatic facility users.
• Serve as the day-to-day contact for all official CELTS programs, services, rentals, and more within the facility.
• Demonstrate proficiency with CELTS internal operating systems for computerized rentals, registrations, and cash register systems.
• Work weekdays, weekends, and holidays as required in this supervisory position.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed