Manhattan

British Swim School•New York, NY

18d•$20 - $25

About The Position

Join Our Mission at British Swim School Manhattan! Are you passionate about swimming and working with children? Do you thrive in a leadership role? If so, we want you to lead our dynamic swim instructor team! As the Aquatics Lead , you will be responsible for training, coaching, and ensuring the success of our swim instructors while maintaining a positive, engaging environment for students and families. Your leadership will directly contribute to the growth and safety of our program.

Requirements

A passion for swimming and working with children
Strong leadership and customer service skills
Ability to communicate effectively and motivate a team
Knowledge of freestyle, backstroke, breaststroke, and butterfly swim strokes
Ability to problem-solve and think critically in a fast-paced environment
Bachelor’s degree or relevant experience
American Red Cross Lifeguard or equivalent
CPR/First Aid Instructor Certification

Nice To Haves

Experience in aquatics or a related leadership role is a plus

Responsibilities

Lead, supervise, and coach a team of swim instructors to ensure their success and retention
Manage staff schedules and time-off requests
Develop and implement action plans to improve customer retention, revenue, and staff performance
Conduct staff training, performance reviews, and provide continuous feedback
Fill in as a swim instructor when needed to maintain lesson quality
Ensure all safety standards and brand expectations are met at all times
Communicate directly with customers to resolve issues and improve the customer experience
Regular site visits and ongoing staff development