Aquatic Coordinator

Arlington Heights Park District•Arlington Heights, IL

3d•$20 - $22

About The Position

The Aquatic Coordinator position will work closely with the Aquatic Manager and Supervisors to assist various administrative tasks. This position offers the flexibility you need, so you can balance work and play effortlessly. Come make a difference and help others dive into success! The Arlington Heights Park District (AHPD) is a public park and recreation agency located in Arlington Heights, Illinois—one of the largest communities in Chicago's prestigious northwest suburban corridor. Our mission is to enrich the community by providing fun, accessible and impactful recreation and facilities for every age and season. However you choose to recreate, we have something for you. We aim to serve everyone equally and fairly across our 29 facilities—including five community centers with outdoor pools, Arlington Ridge Center, two tennis clubs, two public golf clubs, Lake Arlington, Arlington Heights Historical Museum, and Senior Center—and 58 parks across 716 acres of land. In our 95-year history, we have earned multiple distinctions recognizing our high-quality standards of excellence, including three National Gold Medal Awards, maintaining a Moody’s AAA bond rating for nine years, and receiving multiple awards for fiscal responsibility. The Arlington Heights Park District commits itself to diversity, equity, and inclusion to create a mutually respectful, multicultural, and equitable environment.

Responsibilities

Processes registrations, class transfers, and refunds and completes other registration-related tasks
Maintains a positive image and relationship with Park District patrons and visitors, and assists them in resolving their concerns and issues
Creates reservations in online pool calendar to communicate open/close times for open swim, programming and events to patrons
Monitors ActiveNet program registration participant numbers and makes recommendations to the supervisor on program cancellations, merges, and expansions
Responds to phone calls and in-person interactions with customers to ensure the provision of high-quality customer service and oversee ongoing staff training.
Answers telephones and gives general information in response to public or vendor inquiries
Word processes and types a variety of documents, letters, forms, spreadsheets, and reports
Sorts, indexes, and files materials alphabetically, numerically, and geographically
Utilize printing, laminating, copying equipment
Operates a computer to enter or access data
Maintains office supplies and collaborates with Guest Services Coordinator for purchases.
Attends work on a regular basis
Performs the job safely and in compliance with District policies, procedures, work and safety rules, and the employee handbook
Maintains a clean and organized work environment
Additional functions as assigned which may be considered essential