Appraisal and Condo Desk Coordinator

Premier Mortgage Resources•Meridian, ID

13d•Remote

About The Position

Premier Mortgage Resources (PMR) is seeking a detail-oriented and organized Appraisal & Condo Desk Coordinator to support our lending operations by managing all aspects of the appraisal and condominium approval processes. This dual-role position ensures timely and compliant coordination between internal teams, vendors, and external stakeholders, helping facilitate smooth loan closings for both conventional and government loan programs.

Requirements

Prior experience in mortgage lending, appraisal coordination, or condo review support strongly preferred.
Familiarity with investor guidelines (Fannie Mae, Freddie Mac, FHA, VA) related to appraisals and condo projects.
Excellent organizational skills and attention to detail.
Strong written and verbal communication skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficiency in mortgage software systems (Encompass experience preferred) and general computer applications (Excel, Outlook, etc.).
Experience working directly with AMCs or managing appraisal escalations.
Working knowledge of condo project review types and agency-specific requirements.
Problem-solving mindset with a focus on customer service and process improvement.

Responsibilities

Manage appraisal order workflow from request through completion, ensuring compliance with investor and regulatory guidelines (e.g., AIR requirements).
Communicate with AMCs, appraisers, and Loan Officers to ensure timely scheduling and delivery of reports.
Monitor the status of outstanding appraisals and proactively address delays or issues.
Review delivered appraisals for completeness and escalate any discrepancies, valuation issues, or conditions.
Track and manage appraisal invoices and billing questions.
Provide support and guidance to Loan Officers and Processors regarding appraisal-related questions and policy.
Receive and review condominium documentation packages (e.g., questionnaires, budgets, insurance, bylaws, and CC&Rs) to determine project eligibility based on Fannie Mae, Freddie Mac, FHA, and VA guidelines.
Complete and document internal condo project approvals for both limited and full reviews.
Communicate decisions and any follow-up conditions to internal stakeholders, including Loan Officers, Processors, and Underwriters.
Maintain an internal database of approved, denied, and pending condo projects; update statuses regularly.
Coordinate directly with HOAs or management companies to obtain additional or missing documentation as needed.
Stay current on agency and investor condo review requirements and ensure PMR’s processes and decisions remain compliant.