Appointment Scheduler - Automotive Service Dept Call Center

Lithia & Driveway•Torrance, CA

2d•$19 - $24•Onsite

About The Position

Now Hiring: Appointment Scheduler We are a busy automotive service department seeking an outgoing and customer focused, call center representative! This is a fast paced position, primarily answering telephones and scheduling service appointments.

Requirements

Dealership knowledge, preferred
Great Customer Service Skills
Ability to present information in a clear and professional manner.
Ability to manage one’s own time effectively.
Ability to type efficiently.
Basic & phone computer skills.
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Dealership knowledge, preferred

Responsibilities

Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.