Appointment Scheduler

ST CLOUD ORTHOPEDIC ASSOCIATES LTD • Sartell, MN

2d • $19 - $22 • Onsite

About The Position

The Appointment Scheduler plays a key role in ensuring efficient and accurate patient scheduling for St. Cloud Orthopedics. This position is responsible for coordinating appointments both over the phone and in person—scheduling new patients, follow-up visits, post-operative appointments, and rechecks in alignment with provider availability and clinic protocols. The role is critical in creating a positive experience for patients, serving as a key point of contact before and after their visit, and supporting the seamless flow of care within the clinic.

Requirements

• High School Diploma or GED required.
• Working knowledge of medical terminology strongly preferred.
• Proficient with scheduling systems, multi-line phone systems, and standard office equipment.
• Strong communication skills; clear and courteous telephone and in-person interactions.
• Familiarity with medical terminology and basic healthcare procedures.
• Ability to follow oral and written instructions accurately.
• Effective organizational skills and attention to detail.
• Strong computer skills

Responsibilities

• Schedule new and established patient appointments (including post-surgical, re-exams, and new conditions) via phone or in-person.
• Review information from patients and referring clinics to prioritize appointment needs, consulting with medical personnel when necessary.
• Maintain a smooth and efficient flow of physician schedules, identifying and communicating any concerns.
• Follow up with patients who missed appointments and assist with rescheduling.
• Request and coordinate medical records, imaging, and other documentation needed for appointments.
• Handle patient and physician inquiries professionally and in alignment with clinic policies.
• Perform weekly department tasks and assist with other duties as assigned.
• Acts as a back up to the Front Desk team as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED