Appointment Coordinator (Toyota of Bellingham)

Go Auto • Bellingham, WA

4d • $20

About The Position

Appointment Coordinator - Toyota of Bellingham Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further – Go Auto is on the hunt for a dynamic individual to join our team as a Service Appointment Coordinator!

Requirements

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• Tech-savvy

Responsibilities

• Efficiently schedule appointments, confirmations, and updates
• Make every service visit a unique and extraordinary experience
• Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options
• Answer calls and emails promptly and professionally
• Review and coordinate appointments with the parts department
• Collect and process payments, following dealership guidelines with precision
• Follow up with guests, request feedback, and discuss surveys within 24 hours

Benefits

• Consistent Hours – No evenings, no guessing. Just a reliable Monday to Friday schedule with a rotating Saturday shift
• Real Time Off – Paid time off and vacation
• Top-Tier Benefits – Health and dental for you and your family
• Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development – Ongoing training, certifications, and access to Go Auto U
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees