Appointment Coordinator

Bathrooms of Charleston•Charleston, SC

6d•$15 - $25•Remote

About The Position

Bathrooms of Charleston Appointment Coordinator Bathrooms of Charleston is growing, and we're looking for an energetic, motivated Appointment Coordinator to join our team. In this remote role, you'll be the first point of contact for homeowners interested in bathroom renovations--creating an exceptional first impression and guiding them toward the next step in their remodeling journey. This role is ideal for someone who enjoys talking with people, staying organized, and wants to grow into a leadership position as our call center department expands.

Requirements

Honest, hungry, humble, and coachable - the right attitude matters most
Enjoys interacting with customers and building rapport
Strong empathetic listening and communication skills
High attention to detail and organization
Leadership potential and desire for professional growth
Excellent phone and written communication skills
Comfortable working independently in a remote environment
Basic computer skills; experience with CRM or scheduling tools a plus
Positive attitude and commitment to meeting weekly call and booking goals
Quiet home workspace with reliable internet connection

Nice To Haves

Customer service, appointment setting, or inside sales experience (preferred)

Responsibilities

Call and follow up with warm leads who have expressed interest in bathroom renovations
Qualify prospects by understanding their needs, goals, and project timelines
Schedule design consultations and estimate appointments for the sales team
Manage lead activity in CRM software; ensure accurate notes and updates
Provide professional, courteous communication with all clients
Support the office team with light administrative or scheduling tasks as needed