Appointment Clerk/Intake

Citizen Potawatomi Nation•Shawnee, OK

22d•$14 - $19•Onsite

About The Position

Responsible for registering patients for clinic appointments. Assists patients with intake forms and initial development of their medical records. Provide clerical and administrative support for the coordinator and the department staff.

Requirements

The ability to communicate well with patients, providers, and other staff.
The ability to maintain computer data.
Must be self-motivated.
The ability to handle multi-tasks.
Good organization and analytical skills are needed.
Good judgment is needed.
High school diploma or equivalent.
Clerical experience.
Compliance with all immunization requirements to work in a healthcare setting.

Nice To Haves

Experience in medical office preferred.
Medical Terminology preferred

Responsibilities

Updates each patient's information in the computer for all appointments.
Directs patients to the appropriate department.
Responsible for sending appropriate patients to our Benefits Specialist.
Answers multi-line telephone system. Directs calls to the appropriate person or department. Takes message when the person is not available.
Responsible for scheduling of new patients.
Responsible for maintaining and tracking of the providers’ schedule changes in reference to patient appointments.
Responsible for making appointments for the clinic and checking all patients in and out timely, printing the patient wellness handouts for each patient, and current medication lists.
Responsible for making reminder calls to patients day before scheduled appointment.
Reviews all follow up appointments to insure that patients completed their labs or other procedures prior to the appointment time.
Perform other duties and projects as required by management.