Applications Trainer I

Nevada System of Higher Education•Skokie, IL

1d•$28 - $44•Hybrid

About The Position

The IT Applications Training and Support Specialist I at Endeavor Health is an entry-level role responsible for delivering and supporting training solutions on EMR and other technology platforms. This position focuses on learning core systems, providing end-user support, and delivering established training programs under guidance. Training delivery methods include classroom instruction, web-based learning, one-on-one coaching, and creating training documents/tools. The Specialist I acts as a liaison between IT, Operations, and end-users to promote adoption, improve workflows, and ensure smooth daily operations.

Requirements

Associate’s Degree or equivalent work experience
1+ years in healthcare or relevant industry.
Proficiency in Microsoft Office Suite; ability to learn new applications.
Foundational instructional and facilitation skills.
Customer service orientation and ability to build rapport with end-users.
Flexibility and adaptability in a dynamic environment
Curiosity and problem-solving with guidance.
Teamwork and collaboration skills.
Accountability for accuracy and adherence to policies.
Positive, can-do attitude with openness to change.
Ability to remain calm and professional in stressful situations
Strong verbal and written communication skills

Responsibilities

Assists with designing, developing, and maintaining training strategies, class curricula, and support documentation.
Supports small projects as assigned.
Assists with testing and troubleshooting of EMR and technology systems.
Remains updated and learns new technologies and methods for training delivery.
Supports and delivers training onsite and virtually (one-to-one, classroom, and group settings) with oversight.