Applications Specialist

Motorola Solutions•Indianapolis, IN

7d•$75,000 - $85,000•Remote

About The Position

The Applications Specialist is responsible for the implementation, maintenance, and optimization of business-critical software. This role involves troubleshooting technical issues, training staff on best practices, and collaborating with IT teams to ensure applications meet the evolving needs of the organization.

Requirements

High School diploma, Associates, or Bachelor's degree in General Studies, IT, or Technology
3+ years of experience working in a Technical, or Customer Support environment required.
Legal authorization to work in the U.S. indefinitely is required.
Employer work permit sponsorship is not available for this position.

Responsibilities

System Administration: Oversee the day-to-day performance of specific software applications; manage user permissions and system updates.
Troubleshooting & Support: Act as the Tier 2/3 point of contact for complex technical issues that standard help desks cannot resolve.
Process Improvement: Analyze how teams use software and recommend workflows to increase efficiency.
Training & Documentation: Create user manuals, FAQs, and conduct training sessions to ensure high user adoption rates.
Implementation: Lead or assist in the rollout of new software modules, including data migration and system testing.
Liaison: Work as the middleman between end-users and software vendors or internal developers to report bugs and request features.