Applications and Security Administrator II

WPI • Worcester, MA

3d

About The Position

The Applications and Security Administrator – Level II is a key member of the IT Systems Engineering and Operations team, responsible for the administration, maintenance, and security of campus applications and supporting systems. This position requires a blend of technical expertise in application management, identity and access controls, and security operations to ensure reliable and secure delivery of technology services across the university. The individual will collaborate closely with application owners, vendors, and IT colleagues to deliver stable, well-managed, and secure systems that support WPI’s academic and operational mission.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field; equivalent experience considered.
• Minimum of 4–6 years of progressive IT experience, including 2–3 years in application administration and/or information security.
• Solid understanding of authentication, authorization, SSO, MFA, and identity lifecycle management (Azure AD, Okta, etc.).
• Proficiency with Windows or Linux system administration, SQL databases, and scripting (e.g., PowerShell, Python).
• Familiarity with IT security frameworks (NIST, CIS Controls) and compliance standards such as FERPA and PCI.
• Experience with monitoring, logging, and SIEM tools (e.g., Splunk, Microsoft Sentinel).
• Working knowledge of virtualization, networking, and cloud technologies (Microsoft 365, Azure).

Nice To Haves

• Experience supporting higher education or large enterprise systems such as CBORD , StarRez , or 25Live preferred.
• Microsoft Certified: Azure Administrator Associate or Security Engineer Associate
• CompTIA Security+ or CySA+
• ITIL Foundation or similar service management certification

Responsibilities

• Application Administration
• Administer, configure, and maintain enterprise applications such as CBORD , StarRez , 25Live , and other departmental technologies supporting housing, dining, event management, and related campus operations.
• Manage upgrades, patches, integrations, and application performance to ensure reliability and availability.
• Collaborate with departmental stakeholders and vendors to troubleshoot and resolve complex issues.
• Maintain accurate application documentation, configuration baselines, and system diagrams.
• Security Administration
• Support identity and access management processes across enterprise applications and infrastructure, ensuring least-privilege access and compliance with institutional policies.
• Assist in maintaining and monitoring system security configurations, certificates, and endpoint protections.
• Participate in incident response, vulnerability remediation, and risk assessment activities.
• Contribute to university-wide cybersecurity initiatives, aligning with standards such as NIST and CIS Controls.
• Operations & Support
• Provide Tier II/III technical support for escalated application and security incidents.
• Monitor system performance, logs, and alerts to proactively identify and resolve issues.
• Participate in backup, recovery, and business continuity efforts.
• Develop automation scripts and workflows to improve operational efficiency.
• Collaboration & Development
• Serve as a technical resource and contribute to continuous service improvement initiatives.
• Collaborate with IT peers, Information Security, and departmental users to improve system reliability and security posture.
• Maintain awareness of emerging technologies and recommend solutions to improve system performance and security.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees