Senior Applications Administrator

STR•Woburn, MA

2d•$130,000 - $175,000

About The Position

We are seeking an experienced Senior Applications Administrator to help manage and maintain our critical business applications infrastructure. This role is responsible for ensuring the reliability, security, and optimal performance of our enterprise collaboration and development platforms including GitLab, Jira, Confluence, Teamwork Cloud, Syndeia, and related systems. Key Responsibilities Application Management & Maintenance As part of a team to administer and maintain key Enterprise Applications such as GitLab, Jira, Confluence, Teamwork Cloud, and Syndeia platforms Perform regular system updates, patches, and version upgrades across all applications Monitor system performance, capacity, and availability to ensure optimal uptime Troubleshoot and resolve application issues in a timely manner Configuration & Optimization Configure and customize applications to meet organizational needs Manage user accounts, permissions, and access controls Optimize system performance and resource utilization Develop and maintain integration between various platforms Create and maintain system documentation and standard operating procedures Security & Compliance Implement and maintain security best practices across all applications Ensure compliance with company policies and industry standards Support & Collaboration Collaborate with development teams and stakeholders on system requirements Participate in change management and release planning processes Work with vendors and support teams to resolve complex issues Document processes, configurations, and troubleshooting procedures

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
7+ years of experience in systems administration or similar role
3+ years of hands-on experience with enterprise application management
Strong experience with GitLab administration (repositories, CI/CD pipelines, runners)
Proficiency with Atlassian suite (Jira, Confluence) administration
Linux/Unix & Windows system administration
Understanding of networking concepts (DNS, load balancing, proxies)
Database management (PostgreSQL, MySQL, or similar)
Scripting skills (Bash, Python, or PowerShell)
Ability to manage multiple priorities in a fast-paced environment
Strong analytical and problem-solving abilities
Excellent communication skills (written and verbal)
Ability to work independently and as part of a team
Strong organizational and time management skills
Customer service orientation

Nice To Haves

Docker and container orchestration (Kubernetes)
Configuration management tools (Ansible, Puppet)
Experience with Teamwork Cloud and Syndeia platforms
Cloud platforms (AWS, Azure, GCP)
LDAP/Active Directory integration
API integration and REST services

Responsibilities

Administer and maintain key Enterprise Applications such as GitLab, Jira, Confluence, Teamwork Cloud, and Syndeia platforms
Perform regular system updates, patches, and version upgrades across all applications
Monitor system performance, capacity, and availability to ensure optimal uptime
Troubleshoot and resolve application issues in a timely manner
Configure and customize applications to meet organizational needs
Manage user accounts, permissions, and access controls
Optimize system performance and resource utilization
Develop and maintain integration between various platforms
Create and maintain system documentation and standard operating procedures
Implement and maintain security best practices across all applications
Ensure compliance with company policies and industry standards
Collaborate with development teams and stakeholders on system requirements
Participate in change management and release planning processes
Work with vendors and support teams to resolve complex issues
Document processes, configurations, and troubleshooting procedures