Applications Analyst I
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Participates in the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Will also assist in training and supporting end users.
Requirements
- Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
- Related IT experience, ideally in healthcare IT environment 0-1 year required
- Experience in the development, support, or operation of software applications, preferably in a healthcare setting.
- Ability to document workflows and business processes.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Problem-solving skills.
- Able to use software such as FileMaker
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.
- If you are utilizing Epic, you must be able to obtain the required certifications as outlined in the program requirements.
Responsibilities
- Assists with the documentation of business requirements and the translation of those requirements to functional specifications for the software application.
- Assists with the development and execution of testing plans and other software quality assurance tasks.
- Trains end users on the operation of software applications. Assists with the development of end-user documentation.
- Provides ongoing support for software applications by identifying and resolving issues, escalating them as needed for timely resolution.
- Provides high-quality, customer-focused services.
- Runs reports and performs other tasks associated with the ongoing operation of the software environment.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Hospitals
Number of Employees
5,001-10,000 employees
