About The Position

Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. Responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements.  Performs software installations and upgrades to operating systems and layered software package. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.  Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Develops and promotes standard operating procedures. Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.  Patching, configuration, and security associated with Windows, RHEL Linux, Photon, VMWare vSphere. Integration with enterprise logging and security services. File/print services, active directory, monitoring, group policies, and scripting/automation in PowerShell and Linux equivalents.

Requirements

  • Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master’s Degree preferred.
  • 8-15 years of experience in information technology, systems administration or other IT related field.
  • Advanced knowledge of Microsoft Operating Systems and products that include Microsoft Windows 7 & 8, Windows Servers, Microsoft Office and SharePoint 2013, Microsoft Lync 2013.
  • Applies standard methodology, techniques, procedures and criteria.
  • Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
  • Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a senior project participant.
  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees/customers.
  • Ability to consistently meet and exceed expectations and incorporate customer service into all aspects of work.
  • Advanced experience with Citrix, SAN storage systems, VMware (vCenter).
  • Experience with a variety of systems to include VMware, Red Hat Enterprise Linux, vCenter, etc.
  • Experience automating or orchestrating the provisioning of new services.
  • Advanced knowledge of security policies, requirements, and vulnerabilities.
  • Proficient in developing infrastructure-as-a-code solutions for continuous deployment.
  • Working knowledge of token/PIV based authentications, desktop visualization software and director services, Oracle databases, configuration and auto deployment tools.

Responsibilities

  • Installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements.
  • Performing software installations and upgrades to operating systems and layered software packages.
  • Scheduling installations and upgrades and maintaining them in accordance with established IT policies and procedures.
  • Monitoring and tuning the system to achieve optimum performance levels.
  • Ensuring workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
  • Ensuring data/media recoverability by implementing a schedule of system backups and database archive operations.
  • Developing and promoting standard operating procedures.
  • Conducting routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
  • Developing and maintaining a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
  • Patching, configuration, and security associated with Windows, RHEL Linux, Photon, VMWare vSphere.
  • Integration with enterprise logging and security services.
  • File/print services, active directory, monitoring, group policies, and scripting/automation in PowerShell and Linux equivalents.
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