IRC65956 Application Support Specialist I

City of St Petersburg, FL • Saint Petersburg, FL

78d • $54,540 - $86,664

About The Position

This is technical support work in the maintenance and daily operation of application systems for the City's Sanitation department. Work involves supporting a Microsoft Office environment; administering vendor software; installing computers, printers, and other peripherals; job scheduling, documentation, and support for application software; and operating system installation, configuration, troubleshooting, and administration. Work may also include digital display installation, PowerShell scripting, VMware VDI, and Raspberry Pi administration. An employee in this class must be a self-starter who is highly motivated and able to independently complete tasks with minimum supervision and will serve as a liaison between the City and vendors.

Requirements

• Possess a valid high school diploma or GED equivalency.
• Have previous experience in supporting computer hardware and software.
• Have previous experience supporting a Microsoft environment.
• Have previous experience providing end user support and training.
• Have excellent customer service skills.
• Be able to communicate clearly and concisely, orally and in writing.
• Have basic knowledge of networking concepts.
• Acknowledge this position is designated as Emergency Critical (EC) and if hired into the position, you must be immediately available to the department before, during, and after a declared emergency and/or disaster.

Nice To Haves

• Possess a valid Bachelor's Degree.
• Have considerable progressive experience providing desktop support in a Microsoft Windows environment.
• Are willing and able to learn new skills to complete tasks.
• Are skilled at PowerShell and other scripting.
• Have knowledge of HTML and website development.
• Have basic knowledge of database administration.
• Have basic knowledge of Linux operating systems.
• Be proficient in work planning and scheduling.
• Have working knowledge of asset management concepts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 11-50 employees