Application Support Engineer

Concept Plus, LLC

About The Position

Concept Plus is seeking an Application Support Engineer who will be responsible for supporting the sustainment of Applications/Services providing the backend administration and support in client infrastructure. The Application Support Engineer may plan, design, develop, migrate, install, or implement various technology products, or enhance computer programs. This individual applies knowledge of software and programming to deploy or migrate and test applications and produce the necessary outcome for clients. Roles and responsibilities included but are not limited to: Support acceptance testing of applications in target cloud environment Support application bug fix for migration-related application defects Structure and coordinate with application functional owners for the required testing of applications prior to, during, and post migration Report and resolve issues related to infrastructure and application migration activities Determine the Definition of Ready for work items to be slotted into a Sprint activities Deliver working software or acceptable deliverables in every iteration/activities Help the Product Owner break larger work items (Epics, User Stories) into smaller User Stories based on functionality activities. Estimate Product Backlog items (Epics, User Stories), Decompose User Stories into smaller, actionable Tasks, Estimate Tasks during Sprint Planning, Commit to Sprint delivery based on the Definition of Done, Adhere to the Definition of Done activities. Report daily status & impediments during Daily Stand-Up activities. Escalate impediments, Frequent (daily) communication with and demonstration of progress to the Product Owner activities. Maintain all boards (Scrum) activities. Maintain project management tool (JIRA). Ability to work productively in a team environment and participate as a positive and cooperative team member. Strong verbal, written, organizational and documentation skills.

Requirements

US Citizen
Active Secret Clearance
Bachelors Degree
5+ years’ practical experience
Experience in the following:
Installing Application client tools on VDI Images/Pools
STIG experience
CDRL documentation experience
VMware VDI
Microsoft Windows Server Administration
Micro Focus Application Lifecycle Management (ALM) Octane
Strong verbal, written, organizational and documentation skills.
Active CompTIA Security+ Certification
Active IASAE L2 certification (i.e. CISSP, CCNA, CAP, CASP+ CE, CCISO, CND, CSSLP, CYSA+, GSLC, SSCP)

Nice To Haves

Experience in a Windows and Linux Environment, Administration and configuration of ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, VMWare/Horizon

Responsibilities

Support acceptance testing of applications in target cloud environment
Support application bug fix for migration-related application defects
Structure and coordinate with application functional owners for the required testing of applications prior to, during, and post migration
Report and resolve issues related to infrastructure and application migration activities
Determine the Definition of Ready for work items to be slotted into a Sprint activities
Deliver working software or acceptable deliverables in every iteration/activities
Help the Product Owner break larger work items (Epics, User Stories) into smaller User Stories based on functionality activities.
Estimate Product Backlog items (Epics, User Stories), Decompose User Stories into smaller, actionable Tasks, Estimate Tasks during Sprint Planning, Commit to Sprint delivery based on the Definition of Done, Adhere to the Definition of Done activities.
Report daily status & impediments during Daily Stand-Up activities.
Escalate impediments, Frequent (daily) communication with and demonstration of progress to the Product Owner activities.
Maintain all boards (Scrum) activities.
Maintain project management tool (JIRA).
Ability to work productively in a team environment and participate as a positive and cooperative team member.