Application Specialist, Bioprocessing
About The Position
With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Job Overview Provide expert technical application support for bioprocessing pump systems—upstream and downstream (single use, multi-use and peristaltic pumps)—ensuring successful installation, training, troubleshooting, and optimization to deliver customer success and support sales growth.
Requirements
- Bachelor’s degree in biology/biotechnology or a related Engineering field
- 2+ years in bioprocessing pump systems, downstream/upstream processing, or fluid handling equipment; field application or technical support roles
- 3+ years’ experience with single use assemblies and pumps as related to drug production and bioprocessing
- Excellent written and verbal communication
- Strong MS Office skills
- ERP experience
- Excellent troubleshooting and problem-solving skills
Nice To Haves
- Advanced degree preferred
Responsibilities
- Serve as the main technical resource during sales cycles—delivering product demos, application assessments, and specifications
- Manage analysis and activities for new pump enhancement and technologies
- Provide onsite and virtual support for product installation, training, and troubleshooting
- Advise on pump application tasks
- Guide customers in pump selection, flow rate tuning, scale-up protocols, and process compliance
- Support sales teams with technical proposals, cost estimations, and customer communications
- Gather customer feedback, competitor intelligence, and contribute insights to product and portfolio strategy
- Maintain schedule of events and customer requests for demo equipment.
- Facilitate logistics of delivering demo equipment, ensure proper maintenance, and verify check-ins for all of our demo equipment
- Represent the company at trade shows
- Create and deliver customer and internal training, SOPs, job aides, technical guides, and application notes
- Support quality processes by participating in troubleshooting investigations and maintaining detailed logs
- Coordinate with engineering, product management, manufacturing, and quality teams to facilitate current products and introductions of product enhancements and resolve technical issues
- Perform other related duties as and when assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
