Application Specialist

Wintrust•Rosemont, IL

4d•$59,000 - $77,000•Hybrid

About The Position

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Promote from within culture Why join this team? This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrust's business We hold ourselves accountable to high standards, share wins, operate ethically, and have fun Position Overview An Application Specialist provides assistance, advice, problem solving and technical information to customers on technical problems that occur and require immediate solution. They will become a strong subject matter expert in the applications and platforms he/she supports, including knowing what the systems do, how they work, how they interact with other systems, what issues can arise, and how Wintrust users specifically use the applications.

Requirements

0-3 years of overall IT or business experience
Must be a logical analytical thinker
Excellent problem-solving skills and an aptitude for attention to detail
Must be willing to provide support 24x7x365
Ability to work in a fast paced growing environment with ability to see tasks and projects through to completion on time

Responsibilities

Troubleshooting and resolution of Level 1 issues encountered by end users
Assists with testing, identification and reporting of deficiencies discovered during core banking platforms and applications upgrades
Assists in providing conversion support for automated and manual conversions to core banking platforms
Continue to learn how their designated applications work, interact with other systems, and how Wintrust users specifically use the application