Application Manager

Bank of America•Addison, VT

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for completing and tracking compliance deliverables to ensure applications adhere to policies and standards as well as local laws, rules, and regulations. Key responsibilities include supporting compliance deliverables and infrastructure requests, vendors, development teams, and technology managers to ensure timely completion of compliance activities. Job expectations include partnering with control functions, risk management, and Global Information Security teams to complete compliance deliverables effectively and efficiently. Position Summary: The Application Control Specialist (a.k.a. Application Manager) is accountable for owning and managing internal and Third-Party applications in compliance with all the applicable bank policies and standards to meet the Service Level Agreements (SLAs) objectives required of those functions. The Application Control Specialist is the liaison between the Business Solutions Manager and the Application Governance risk leads managing highly visible and mission critical applications working closely with the development, production support, risks, and Third-Party management teams. As the Application Manager, the individual will be responsible for completing all RISE, CM (Continuous Monitoring), NPT (Not Permitted Technology), audit specific and other ad hoc risk related deliverables associated with the applications they manage.

Requirements

Strong understanding of bank risk and compliance standards and processes
Software development or application production support experience
Knowledge of infrastructure
Experienced in overseeing multiple sets of tasks and deliverables
Experience with driving others to complete assigned tasks
Experience in managing onshore and offshore teammates
Excellent communication and interpersonal skills
Excellent organizational and follow up skills
Proficient in MS products (Excel, PowerPoint, etc.) and SharePoint
Skills: Application Management
Architecture
Risk Management
Project Management
Analytical Thinking
Data analysis & reporting
Solution Design

Responsibilities

Ensure the SOR (system of records) data is accurate and complete.
The Application Control Specialist must certify the accuracy of application records on a periodic basis (at least every 180 days) for any application record in the following life-cycle stages: In Development, In Production, Projected Retire, Retired, Retain Application & Data or Retain Data status.
For sourced and Third-Party managed applications, the individual works closely with their support and Third-Party management partners to provide technical direction to ensure that Third Party applications meet Bank objectives, SLAs, and that all applicable information regarding the application is correct.
If a Third Party is leveraged to build an application that will be hosted internally, the individual is responsible for providing oversight and ensuring the Third Party follows the Bank and control requirements.
The Application Control Specialist is responsible for the creation of Enhanced Remediation Programs (ERPs) and drive their remediation to include effective plans and realistic yet aggressive timelines to reduce Bank risks.
The individual must proactively look at the horizon and ensure items like infrastructure, coming due exceptions, etc. are owned and managed.
Provide guidance and lead discussion with support teams and clients as needed to aid in decision making.
Provide oversight for application management proxies and/or delegates to ensure their work is performed in compliance with the Bank standards and policies.
Work in a matrixed environment across development, production support, infrastructure, risk, and line of business to identify and remediate risk and compliance related issues.
Help manage and cross train offshore resources in meeting all risk related deliverables.