Application Engineer

Price Industries•Suwanee, GA

About The Position

The purpose of this role is to support Price Industries’ sales and profit goals, includes technical engineering support, external and internal project management, and market strategy to facilitate the specification and sale of products. Daily tasks include guiding external sales personnel and design engineers on product application, performance, troubleshooting, market competitiveness, sales and pricing of products and services.

Requirements

Have a College Diploma or University Degree in Mechanical Engineering or equivalent
Have strong interpersonal, communication, and organization skills
Be self-motivated and capable of taking initiative.
Show the ability to work both independently and in a team environment to meet timeline-dependent deliverables.
Work efficiently to provide accurate responses in a timely manner
Treat others with respect, promote a positive and productive culture and contribute to shared team goals

Responsibilities

Presales Technical Support including understanding and analyzing customer requests, providing engineering responses, recommendations, and product selections, and deliver demonstrations / presentations virtually and in person.
Collaboration and engagement with internal and external sales teams and reps, designers, consultants, and other clients to provide training, strategies in both design and sales
Post-Sales support including training, system installation, and any troubleshooting needed
Technical Engineering Assistance Provide technical assistance to customers for troubleshooting, application, or selection of relevant products
Provide customers with necessary project solutions and deliverables in a timely manner
Generating performance data for standard and non-standard products, reviewing specifications, and providing comparisons to competitor products
Project Management and Sales Prepare and coordinate quotations and submittals to support Price sales representatives, Price Sales Area Managers, and Price Account Managers
Focus efforts (internal and external) on understanding client needs and meeting expectations
Assist in setting and achieving strategic and financial goals for the business unit
Support a sale by providing guidance on product competitiveness, support of the bid process, leading customer visits (internal and external), and project management from initial contact through final client sign-off.
Market Strategy and Product Development Provide market analysis and product direction to internal Design and Manufacturing Engineers for the development of new accessories and products.
Work with Product Management and Marketing to ensure that literature, presentations, and collateral (catalogs, videos, blog posts) is market-leading.
Identify opportunities in the market for product development, application data and sales support material through interaction with customers.
Support definition of product and offer guidance on market to all stakeholders.
Develop test plans to ensure that requisite data is developed.
Industry Training and Education Provide technical presentations and training to customers and visitors both at Price learning centers and locally in customers cities
Interact with customers in social settings, while representing Price Industries in a professional manner
Travel to different locations throughout North America for business