Application Engineer

L.S. Starrett Company•Columbus, GA

1d•Onsite

About The Position

Starrett-Bytewise Measurement Systems is a growing company that is an industry leader in designing and building precision, laser-based, non-contact measurement equipment. The company is seeking qualified individuals for an Application Engineer position based in Columbus, GA. This role involves working as part of a small team of engineers responsible for understanding customer processes and requirements, developing improvements to industrial measurement systems, and ensuring products deliver value to the customer. The ideal candidate will possess a broad understanding of the extrusion process, fundamental knowledge of mechanical, electrical, and software engineering, and strong inter-personal skills. The position requires significant domestic and international travel.

Requirements

B.S. in Mechanical, Electrical, Software, Industrial, or Systems Engineering or similar technical degree
Must maintain a valid driver’s license and passport
Excellent spoken and written English is required
Strong problem solving, multi-tasking, inter-personal, organization, time management, and written and verbal communication skills
Legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire
Desire to learn and apply new technologies and enthusiasm for solving technical challenges
Enjoy traveling and be excited about visiting new places
Broad understanding of the extrusion process
Fundamental knowledge of mechanical, electrical, and software engineering

Nice To Haves

Other language skill is beneficial

Responsibilities

Be the technical expert for assigned product lines with comprehensive understanding of the mechanical, electrical, and software components and their interactions
Interact with customers, Product Managers, and Sales to ensure customer needs are met
Compile bills of material to support custom projects
Perform quality control functions for assigned customer orders certifying equipment adheres to strict accuracy requirements
Conduct regular follow-ups with customers to confirm systems are used to their fullest potential and are meeting the customers’ needs
Work with the Technical Engineering group to devise, develop, and field new products and existing product improvements
Travel to customer locations to conduct installations, training, repairs, demonstrations, and other business meetings
As needed, provide phone, email, and internet-based support to our customers
Schedule and track all travel arrangements for your assigned projects
Communicate with customers in a professional manner to ensure service needs are met
Provide written post-trip service and expense reports as required