Application Engineer I

Regal Rexnord•Radford, VA

About The Position

Provide technical assistance in the integration of Kollmorgen products into customer applications. Support sales staff in determining optimal application of company product based on customer requirements. Prepare and present demonstrations of company products. Prepare and provide training and follow-up technical support for customers and distributors. Provide management of pre-sales projects with critical customers. Essential Duties and Responsibilities Provide pre-sale technical and applications support to both internal and external customers in the form of sizing and selection of motors, drives, controls, actuators, etc. Responsible for product selection assistance to customer and customer liaison of assigned products for designated territories and accounts. Interprets customer needs and aids the customer in defining technical and commercial requirements Responds with product proposal including technical description and pricing Assists customers and distributors with product identification and assists with progression of obsolete or competitive product to current product offering Provides technical drawings or product specifications when needed Works with field sales to manage assigned accounts for product direction, profitability, growth, and achieving sales objectives Coordinates activities (training, visits) in territory or customer set in partnership with Field Sales, Product Management and Operations as appropriate Professional communications via telephone, e-mail, letters and in person Processes and documents special pricing requests and engineering requests and follows up to make sure requests are completed and presented to customers Uses computer-based tools extensively to drive to “paperless” organization Assists in developing standard policies and procedures to support continuous improvement initiatives and metrics Business Travel as required

Requirements

Bachelor’s Degree in Engineering (Electrical, Mechanical or comparable field of study) required
Restrictions imposed by federal export control laws may limit this job opportunity to candidates who are a ‘U.S. Person’, which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United States, or who otherwise can qualify for a license that permits them to hold the position.

Nice To Haves

Customer interface or application engineering experience is a plus.

Responsibilities

Provide pre-sale technical and applications support to both internal and external customers in the form of sizing and selection of motors, drives, controls, actuators, etc.
Responsible for product selection assistance to customer and customer liaison of assigned products for designated territories and accounts.
Interprets customer needs and aids the customer in defining technical and commercial requirements
Responds with product proposal including technical description and pricing
Assists customers and distributors with product identification and assists with progression of obsolete or competitive product to current product offering
Provides technical drawings or product specifications when needed
Works with field sales to manage assigned accounts for product direction, profitability, growth, and achieving sales objectives
Coordinates activities (training, visits) in territory or customer set in partnership with Field Sales, Product Management and Operations as appropriate
Professional communications via telephone, e-mail, letters and in person
Processes and documents special pricing requests and engineering requests and follows up to make sure requests are completed and presented to customers
Uses computer-based tools extensively to drive to “paperless” organization
Assists in developing standard policies and procedures to support continuous improvement initiatives and metrics
Business Travel as required