Application Engineer, GSA

Vertiv•Westerville, OH

About The Position

The Application Engineer, GSA is responsible for supporting the GSA account teams with technical solutions, analysis and proposals for GSA and other key customer projects to enable Vertiv to become the basis of design and win thermal solutions orders. This role will interface with the appropriate account directors, technical sales team, and offering management to ensure compliance with project proposals and to provide input as to customer needs into the business. Interface with end customers and consulting engineering community to share technical knowledge around Vertiv products.

Requirements

Bachelor’s degree in engineering, business, or related field of study (or equivalent combination of education and experience).
2-5 years of industry technical experience.
Strong computer skills including editing, formatting, and using templates in all Microsoft Office programs, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment.
A high degree of creative ability and independent judgment, working with minimal supervision.
The ability to think and act strategically, utilizing account plans to set specific account objectives.
Excellent communication skills, both written and verbal.
Excellent organizational, analytical, and interpersonal skills.
Ability to take after-hour calls during nights, weekends, and holidays.
Ability to work and multi-task in a fast-paced environment.

Nice To Haves

Experience in HVAC industry and/or working in computer datacenters preferred.

Responsibilities

Support a select list of GSA customer accounts to achieve both short-term and long-term account objectives. Become the “Trusted Advisor” for these accounts.
Work with Bid Teams, Sales Offices and Account teams to analyze technical specifications, ensuring that Vertiv products meet customer design intent.
Provide technical response to customers and/or consultants that include performance runs, energy analysis, one-line drawings, CFD analysis and similar requirements.
Compile and review product submittals in response to customer bids.
Provide technical analysis of internal and competitive options for customer bids.
Work with the Technical Sales team to review the commercial aspects of the bid, ensuring all products and services are included in the final price to the customer.
Assist in technical proposal creation.
Work with Vertiv Offering and Design Mgmt teams to feedback customer requirements and needs to improve the product offering.
Understand and communicate the control and operation of all Vertiv Thermal products.
Assists in the development and review of custom equipment orders and provides technical instruction throughout the order workflow.
Present to Industry Technical groups and Consulting Engineers Vertiv solutions.
Interface with the Vertiv Global technical teams to be able to support customer global solutions.
Participate in factory witness tests, develop performance and test methods with customer and lab teams