Application Analyst
About The Position
Configure and maintain Epic MyChart modules including appointment scheduling, secure messaging, bill pay, and branding. Collaborate with clinicians, IT teams, and stakeholders to improve workflows and user experience. Lead design, development, and implementation of MyChart features and enhancements. Analyze clinical workflows and validate impacts of MyChart configurations. Resolve complex support issues escalated from customer service Mentor junior analysts and guide best practices. Participate in testing, documentation, and training development. Support on-call/upgrade rotations and attend relevant committees and project meetings.
Requirements
- MyChart build experience required
Nice To Haves
- Experience with Haiku/Canto, Care Everywhere and/or EpicCare Link a plus
Responsibilities
- Configure and maintain Epic MyChart modules
- Collaborate with clinicians, IT teams, and stakeholders
- Lead design, development, and implementation of MyChart features and enhancements
- Analyze clinical workflows and validate impacts of MyChart configurations
- Resolve complex support issues escalated from customer service
- Mentor junior analysts and guide best practices
- Participate in testing, documentation, and training development
- Support on-call/upgrade rotations and attend relevant committees and project meetings
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
