Onbase Application Analyst

Fiserv • Lincoln, NE

8d

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful OnBase Application Analyst do at Fiserv? A successful OnBase Application Analyst at Fiserv configures, integrates and optimizes OnBase solutions to align with business workflows, security and compliance, and acts as a collaborative technical liaison who delivers reliable, auditable ECM outcomes.

Requirements

• 5+ years of hands‑on OnBase administration and development experience.
• Experience with 3 monitoring/observability tools (Dynatrace, Splunk, Moogsoft) and 2 service/project systems (ServiceNow, Clarity).
• Demonstrated experience supporting production applications, including participation in on‑call rotations and cross‑functional troubleshooting.

Nice To Haves

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).

Responsibilities

• Design, configure and maintain OnBase solutions (Processor Models, Workflow, Unity) and integrations to support business needs.
• Analyze business processes, recommend and implement application improvements and automation to increase efficiency and delivery performance.
• Troubleshoot incidents, perform root‑cause analysis, resolve user‑reported issues and participate in on‑call rotations with flexible scheduling.
• Collaborate with application peers, infrastructure, security and business stakeholders to optimize end-to-end workflows and enforce access/compliance controls.
• Document runbooks, configurations and changes; provide technical support and training; monitor system health and performance using observability tools and metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees