Application Analyst

Indigenous Pact PBC, Inc. • Denver, CO

24d • $85,000 - $115,000 • Remote

About The Position

The Application Analyst is responsible for supporting third party enterprise software applications through their full lifecycle—including planning, implementation, configuration, maintenance, optimization, and eventual decommissioning. This role ensures that third-party systems are effectively integrated into business operations and meet organizational needs.

Requirements

• Experience with configuration and support of third-party software applications
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Project)
• Strong analytical and problem-solving skills
• Ability to interpret technical documentation and translate it for non-technical audiences
• Familiarity with system analysis, business process mapping, and workflow optimization
• Excellent communication and collaboration skills

Nice To Haves

• Project management experience is a plus
• Certification in relevant platforms (e.g., Salesforce, SAP, Epic, Workday) is preferred but not required
• Working knowledge of enterprise systems such as ERP, CRM, HRIS, time tracking or industry-specific platforms
• Experience in a regulated industry (e.g., healthcare, finance, manufacturing) is beneficial
• Tribal Healthcare: Experience working with tribal health organizations and culturally responsive care models

Responsibilities

• Perform provisioning for new users
• Provide technical support and troubleshooting for third-party software applications
• Maintain application catalog, ensuring support, costs, contract terms are defined and up to date
• Monitor application performance and recommend improvements
• Analyze stakeholder requirements and translate them into functional and technical specifications
• Configure, test, install, and maintain software applications and related workflows
• Collaborate with vendors to manage integrations, updates, and issue resolution
• Document system configurations, workflows, and change management activities
• Lead or support small to mid-sized projects involving application enhancements or implementations
• Develop and maintain training materials and user documentation
• Participate in on-call rotations and support command center activities as needed
• Assist in developing and executing testing plans to ensure system integrity and performance
• Ensure compliance with internal standards and external regulations
• Ability to flex to other project priorities within an operational team, as needed

Benefits

• Indigenous Pact's PTO Policy includes vacation, wellness and 11+ company-paid holidays.
• Competitive benefits including 401(k), Medical, Dental, and Vision insurance
• Open, transparent lines of communication with leadership
• Committed to giving back to improving our communities and environmental impact
• A development-focused environment where you have autonomy to drive your career path

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees