Business Application Analyst

Strada

1d • $64,120 - $119,080 • Remote

About The Position

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com Business Application Analyst We’re growing our North America Tax Filing Operations, which deploys and provides ongoing support to Strada clients. As a Business Application Analyst, you will support Tax Filing implementations and ongoing technology service delivery to clients and teams within Strada.

Requirements

• Bachelor’s degree (with preferred concentrations in Computer Science/MIS) or equivalent work experience
• 3-5 year of experience in client-facing technical roles
• Strong analytical and problem-solving skills with attention to detail
• Experience working in a virtual, team-oriented, collaborative environment
• Strong client-service orientation
• Self-starter who demonstrates discipline and motivation in all aspects of job performance
• Ability to effectively prioritize and execute tasks while under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with internal and external contacts
• Experience working with tools to manage workflow/issue tracking (e.g., Atlassian Jira) is a plus
• Knowledge of Tax Filing tools is a plus
• Workday, Employee Central (SAP) and/or Oracle HCM integration experience is a plus
• To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Responsibilities

• Facilitate technical client conversations, including but not limited - security reviews, data integrations, data transfers and connectivity
• Assist Tax Filing team with application components and issues
• Act as a liaison between Strada Tax Filing Operations and IT teams
• Provide ongoing support with client communications and issue resolution
• Participate in system training and learn all aspects of system functionality
• Participate in Change Management process
• Participate in Security audits
• Create tickets as needed and follow up on the status, reporting back to the appropriate team member
• Deploy, configure, and support our solutions to meet customer’s documented business requirements, and assist Tax Filing Operations team with end-to-end system testing and troubleshooting

Benefits

• At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level