Application Analyst - Radiant/PACS

Mohawk Valley Health System•City of Utica, NY

4d•$88,000 - $125,000

About The Position

The Application Analyst I will have primary responsibility for the design, build/configuration, testing, validation, documentation and ongoing support of various software applications.

Requirements

Bachelor's degree in Information Services, a related field, or equivalent experience
1 year of experience in IT or an analytical clinical discipline.
Proficient in use of Microsoft Office or similar applications.
Excellent communication (verbal and written), analytical, team, and time management skills
Ability to exercise tact and good interpersonal skills.
Demonstrated ability to complete projects independently, solve complex problems and resolve conflicts in a timely manner.
Demonstrated understanding of healthcare organizations, ancillary systems, and health system operations.

Nice To Haves

Experience in a clinical setting.
Experience with Electronic Health Records platforms (Epic), ITSM applications (KACE), HRIS (Infor), cloud deployments (Azure, AWS), and other digital platforms and services.
Epic application certification or obtained within 6 months of employment

Responsibilities

Implement, administer, and support assigned systems under the guidance of senior members of the team.
Develop, document and revise system design procedures, test procedures, and quality standards.
Expand or modify system to serve new purposes or improve workflows.
Review and analyze system and performance indicators to locate problems and correct errors. Escalate problems and issues to appropriate staff to ensure timely resolution.
Participate in version upgrades on a scheduled basis to keep applications and users current.
Coordinate projects, schedule, and facilitate meetings to complete assignments.
Maintain records for change requests, stage in approval process, training for change, and live dates. Regularly attends change control committee.
Participate with clinical disciplines to support end user engagement, intentional design, and workflow control.
Provide technical and functional analyst support.
Perform other duties as required.