Epic Radiant Analyst

Lifepoint Health•Brentwood, TN

About The Position

The Epic Radiant Analyst is the primary support contact for the Epic Radiant module. This includes coordination with other team members and organizational subject matter experts to create and support an integrated EHR system. Epic Radiant Analyst will be responsible for system configuration, builds, testing, report development and implementing updates to enhance the organizational value of the various integrated information systems, Will participate in the implementation of new applications as well as upgrades and maintenance of existing modules. The responsibilities include providing status information to the application manager, as well as participating with the project team for project planning, testing, training and implementation. The Epic Radiant Analyst is also responsible for providing user support and may be required to provide off-hours on-call support.

Requirements

Bachelor’s degree in computer science, Information Science, or related technical field or equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Ability to prioritize, resolve conflict, and maintain issues lists.
Proficient in MS office.
Strong communication, problem solving, and analytical skills.
Ability and interest in developing mastery level knowledge of assigned applications, how they are used in our organization, and how they interact with other applications and work processes.

Nice To Haves

Two or more years of software application support.
Current Epic certification in Epic Radiant.

Responsibilities

Acting as the primary support contact for assigned Epic applications.
Coordinating all issues that arise in their application area.
Understanding the choices involved in Epic application configuration.
Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with software.
Investigate end users’ preference while making build decisions.
Analyzing business operations as they relate to build decisions.
Prioritizing and implementing requested changes to the system.
Analyzing new functionality in releases to determine how it should be used.
Populating databases during the initial system build with assistance from vendor
Reviewing proposed new software
Coordinating software updates and changes
Reviewing and testing each new release
Collecting information regarding potential system enhancement needs
Preparing details of specifications as needed
Analyzing data conversion needs
Ensuring that data coming across an interface into an application meets the business need
Developing and documenting project team procedures for implementing system changes and other tasks
Setting standards for naming and numbering conventions and security classifications and adhering to these standards.
Serving as a liaison between end users, third parties, and vendor implementation staff
Maintaining regular communication with vendor representatives
Working with vendor representatives and organization's business community and end users to ensure the system meets the organization's business needs
Helping vendor staff to better understand organization's operational needs as they work with our project team and end users to validate workflows, build, and configuration based on vendor’s standard system
Establishing change control processes and procedures for the system
Maintain proficiency in Epic software via training sessions, NVT, CEE, webinars, seminars, etc.
Troubleshooting problems and questions from end users
Working with report writers to ensure that end users have the needed reports.
All other responsibilities as assigned in accordance with qualifications.