Application Analyst II

The University of Kansas Health System • Shawnee Mission, KS

2d

About The Position

Responsible for implementation and support of applications; works closely with end users to troubleshoot and correct problems relating to applications, and assists with conversions to and implementations of software products; uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products; maintains and supports specified installed applications software products; demonstrates leadership skills in all job responsibilities.

Requirements

• Associates Degree
• 2 or more years of experience in a healthcare setting OR 6 years' experience as Application Analyst in lieu of Associates degree
• Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application.
• The certification must be maintained according to Epic’s CEE program guidelines or face corrective action up to and including possible termination of employment.
• within 180 Days

Nice To Haves

• Bachelors Degree
• 3 or more years of experience in Healthcare setting as Application Analyst.
• National certification like CPHIMS from HIMSS.
• Certification in one Epic application

Responsibilities

• Demonstrates accountability in delivering assigned task.
• Reports project Issues and accomplishments to project manager.
• Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development.
• Assists others and participates In the analysis and documentation of current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies
• Assists others and participates in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems as assigned.
• These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing and troubleshooting.
• Participates/Contributes/Presents in team and project meetings.
• Works closely with team/department members.
• Can Identify more integrated issues where collaboration is needed.
• Works collaboratively with users/stakeholders in assigned areas in the design and Implementation of new or optimized applications.
• Works effectively and efficiently independently or as part of a team on assignments.
• Requires minimal supervision, can lead others with some supervision.
• Under general supervision, designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization.
• Demonstrates knowledge of such tools as process flow documentation, project reporting, Gantt charting, and resource management.
• Is able to research opportunities for optimizations independently based on end-user feedback.
• Ensures interface design and development between various distributed systems will meet the needs of end-users.
• Understands interface protocols and specifications and how information can flow between systems.
• Can be called upon to troubleshoot interface issues between systems and between vendors.
• Works collaboratively with the Interface analysts in all aspects of interfaces.
• Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment.
• Learns, develops, and maintains an expert level of knowledge in an application or technical area or develops competency In more than one application or technical area.
• Understands application impacts within the clinical and/or the business departments and resources.
• Maintain certifications/proficiencies once obtained.
• Competent in system logic concepts. (for example, routing rules)
• Demonstrates competence in the area of assisting with other analysts training.
• Demonstrates excellent customer service skills.
• Presents, participates and contributes In various team meetings.
• Is able to lead small projects and uses project management methodologies to plan, develop scope, timelines and other project requirements.
• Uses appropriate departmental project management tools, such as Eclipse, SharePoint issues lists, etc.
• Coordinates and participates in project activities Including meetings and presentations.
• Prepares meeting agendas and facilitates meetings effectively.
• Works with vendor representatives concerning various design, computer software, and equipment issues.
• When leading a project, is accountable for delivering the project as assigned.
• Ensure that project team adheres to departmental standards for all aspects of the project.
• Example would be clear and complete documentation of design decisions or reporting project issues and accomplishments to project leadership routinely.
• Organizes, contributes and participates in turnover documentation and presentations when projects are complete and handoff to other analysts for support is conducted.
• Understands testing concepts Including different types of testing and their objectives.
• Develops and executes tests scripts based on future state workflows and software enhancements/fixes.
• Works with others to create test scenarios (stories) for Integration testing incorporating new features and workflows.
• Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements.
• Documents status and issues of testing and leads troubleshooting activities and issue resolution.
• Participates and coaches others in testing planning by helping identify test scripts needed, patients needed, and resources Reviews future state workflow documentation with Trainer for curriculum development.
• Validates training curriculum with Trainer.
• May also serve as proctor during training events.
• Reviews training questions during training events and helps to document.
• Helps to identify the different roles to be trained and aligning the curriculum to those roles.
• Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow.
• Responds to off duty call.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
• Skills and duties may vary dependent upon your department or unit.
• Other duties may be assigned as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree