API Integrations Analyst

Fiserv • Alpharetta, GA

3d • Onsite

About The Position

Fiserv is a global leader in payments and financial technology, moving money and information in a way that moves the world. As an API Integrations Analyst, you will serve as a vital technical advisor, working directly with developers to consume Fiserv APIs and ensuring the successful launch of high-impact merchant and vendor projects. This role is an excellent opportunity for an experienced professional or a motivated recent graduate with a technical degree to apply their coding knowledge to real-world fintech challenges. By providing advanced troubleshooting and consultative analysis, you bridge the gap between complex technical specifications and seamless client implementations across our robust ecosystem of APIs, SDKs, and plug-ins.

Requirements

• Education: High School Diploma or a relevant field; or a Bachelor’s degree in Computer Science, Information Technology, or a related Engineering field (Recent graduates are encouraged to apply).
• Technical Background: Experience working directly with developers on integration projects, in a technical helpdesk environment, or through relevant academic coursework and internships.
• Functional Coding Skills: Proficiency in at least one programming/scripting language (Java, Perl, Ruby, C#, PHP, or Python) and HTML—this can be demonstrated through professional work, personal portfolios (GitHub), or degree-based projects.
• Web Services: Intermediate understanding of Web services (SOAP and RESTful) gained through work or academic study.
• API Knowledge: Experience developing or supporting sites using API and SDK integrations.
• Analytical Tools: Proficiency in MS Excel and other productivity/analysis software.
• Availability to travel as needed to support project implementations and client interactions.

Nice To Haves

• Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education and military.
• Direct experience with mobile development and integration on platforms such as iOS and Android.
• Intermediate SQL knowledge.
• Knowledge of process documentation and development of training plans.
• Experience in project management or a related field.
• Strong organizational, analytical, and critical thinking skills.
• Fintech Knowledge: Understanding of the payments industry and merchant processing workflows.

Responsibilities

• Manage client implementations and conversions for Enterprise and Midmarket projects and technical custom implementations.
• Develop, coordinate, and execute API implementation/conversion project plans, ensuring on-time and effective delivery.
• Identify opportunities to streamline integration procedures, enhance revenue, and improve product efficiency.
• Interface with other Fiserv departments to generate and offer appropriate solutions.
• Interpret and communicate Fiserv services and products to clients, sales, and vendors.
• Gather client requirements for software development to support implementation/conversion.
• Act as a Subject Matter Expert for API Implementations, partnering with internal teams on client entablements and conversions.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED