APEX/ Vendor Services Procurement Counselor

City of New York•New York, NY

11d•Hybrid

About The Position

This position is funded in whole or in part through a grant. Continued employment is contingent upon the ongoing availability of grant funds. Employment beyond the grant period is not guaranteed. In addition, the duties and responsibilities of this position may be adjusted to align with changes in the scope, objectives, or requirements of the funded program. Agency Description: The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs. Job Description: Division of Economic & Financial Opportunity (DEFO) is responsible for encouraging a competitive and diverse New York City business environment by promoting the growth and success of minority-owned, women-owned, and other small businesses looking to grow through government contracting. The NYC SBS APEX Accelerator and M/WBE Vendor Services Unit offers assistance to small businesses in New York City who are looking to sell their goods or services to the government. Guidance is offered through one-on-one counseling, workshops, and trainings on how to become a government contractor, finding the right contract opportunities, and competing and performing on government contracts. SBS is seeking a Procurement Counselor (Vender Services Representative) to deliver services designed to help businesses successfully sell their goods and/or services to the government. Responsibilities include coordinating and providing procurement and business technical assistance, organizing and leading educational workshops, tracking success stories, and inputting of program performance data. The Procurement Counselor works closely with the Executive Director of the NYC SBS APEX Accelerator to ensure the attainment of programmatic goals. The Procurement Counselor will report directly to the Executive Director of the NYC SBS APEX Accelerator.

Requirements

Procurement Counselor (Vendor Service Representatives): 3+ of full-time, relevant experience in government procurement and small business development, or working in customer service supporting and providing services to businesses looking for contracting opportunities.

Responsibilities

Conduct business development and outreach to attract customers to the NYC SBS APEX Accelerator and M/WBE Vendor Services Programs
Manage a portfolio of businesses, supporting them with individualized technical assistance, and proactively connecting them to contracting opportunities
Conduct research and make recommendations related to doing business with government agencies
Conduct market research and develop marketing strategies/tactics so that businesses can better present themselves to government
Help businesses navigate government procurement at all steps of the lifecycle
Conduct and facilitate trainings to ensure businesses have the tools and knowledge they need to successfully contract with city, state, and federal governments
Coordinate various resources and activities to connect businesses to government buyers: Including planning and participating in networking events, workshops, training sessions, and other related activities
Utilize and maintain strategic partnerships with agency and industry stakeholders that further the mission of providing services to a diverse group of businesses
Identify and take advantage of professional development opportunities that are aligned with the overall program strategy to develop your ability to deliver business advisement services
Collect and vet success stories that depict the growth and accomplishments of the NYC SBS APEX Accelerator and/or M/WBE Vendor Services program clients.
Conduct program performance and customer service surveys periodically to assess the success of the team in the delivery of services to program clients
Collect and input service data to ensure timely reporting and evaluation
Support compilation and analysis of data for purposes of program development and improvement
Special projects as assigned