About The Position

Note: Effective Feb. 1, 2026, the compensation plan for this position will be increased to reflect a Cost-of-Living Adjustment (COLA) of 2.5%. The salary listed in this posting does not reflect the COLA The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you! SUMMARY OF DUTIES As a Case Management and Support Staff Supervisor in Beaverton you will: Direct and supervise employees and programs in a team environment. The employees supervised by this position provide case management to Medicaid recipients in long-term care and in-home settings within Washington County. This position also utilizes detailed knowledge of local community resources to maximize effective service delivery for clients and to integrate APD (Aging and People with Disabilities) programs in the community. This position uses program and technical knowledge and skills and abilities to plan, organize, and monitor the operations of a team of employees.

Requirements

  • Four years of lead work, supervision, or progressively related experience; OR One year of related experience and a bachelor’s degree in behavioral science or human services.
  • Experience reviewing needs of the team and their ability to manage their workload and provide services
  • Experience providing direct and timely training and coaching of individuals to increase staff knowledge & application of rules
  • Experience using trauma-informed de-escalation tactics in response to time sensitive or tense situations to guide peaceful resolutions to disputes or perceived disputes
  • Experience taking in large amounts of information, managing multiple initiatives, and meeting deadlines consistently to achieve desired outcomes.
  • A COVER LETTER IS REQUIRED.
  • Attach a cover letter that demonstrates how you meet the qualifications, requirements, and essential attributes for the position.
  • Please upload a resume or complete the work history profile.
  • Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range.
  • A valid driver’s license is required and a clean driving record.
  • Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
  • ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Responsibilities

  • Direct and supervise employees and programs in a team environment.
  • Provide case management to Medicaid recipients in long-term care and in-home settings within Washington County.
  • Utilize detailed knowledge of local community resources to maximize effective service delivery for clients and to integrate APD (Aging and People with Disabilities) programs in the community.
  • Plan, organize, and monitor the operations of a team of employees.

Benefits

  • ODHS Employee Resource Group communities that promote shared learning.
  • Cost of Living Adjustments.
  • Annual salary increases (until you reach the top of the listed salary range).
  • Amazing benefits package.
  • Possible eligibility for the Public Service Loan Forgiveness Program.
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