Bilingual Case Manager for Individuals With Disabilities

UCP of Southern Arizona•Tucson, AZ

5h•$50,000•Onsite

About The Position

United Cerebral Palsy of Southern Arizona (UCPSA) is hiring a Bilingual Case Manager for our Tucson office. UCPSA has a diverse and dynamic team as well as a unique company culture. We believe we can deliver high-quality services through hard work balanced with a sense of joy and fun. Here are some things our team members enjoy about working with us: · Our professional but casual office environment · An animal-friendly building in which employees can bring their well-behaved dogs to work with them · Free weekly yoga at the office · Community BBQs in our beautiful courtyard · Transparent and approachable leadership focused on providing professional development · Opportunities for advancement -Benefits including dental, vision, and medical insurance to eligible employees. 401k with employer matching for eligible employees JOB DESCRIPTION: Case Managers coordinate in-home and community-based services for the elderly and people living with all types of disabilities.

Requirements

18 years of age or older
Ability to obtain a current CPR/FA certification
Ability to obtain fingerprint clearance
Ability to clear a DES background check
Ability to obtain a current T.B. clearance card
The ability to work in a team environment
The ability to handle difficult situations with clients/families
The ability to work a flexible schedule
The ability to learn and operate UCPSA program software
The ability to work independently
The ability to lift and transfer clients (up to 50 lbs)
Own/have regular access to and be able to operate a motor vehicle for the purpose of visiting and transporting clients, attending meetings outside of the office, etc. Proof of current registration and insurance of the vehicle must be kept on file with UCPSA
At least one year of direct care experience, personally or professionally, a degree in a related field, and/or case management experience
Bilingual in English and Spanish

Responsibilities

Working Mon-Fri 8a-5p. Please note the position will occasionally require the manager to work a slightly different schedule to accommodate client needs. This may include working direct care shifts, some evenings/weekends.
Performing on-call duties at least 4-5 times per year. These duties include answering and managing emergency phone calls from 7p-7a M-F and all day Sat and Sun. These duties may also include working direct care shifts.
Maintaining and growing a caseload
Scheduling shifts for clients and direct care staff
Orienting and training direct care staff with clients
Monitoring direct care staff performance
Holding staff meetings as needed and attending weekly department meetings
Conducting intake of new clients
Meeting with clients/families in their home minimally every quarter
Attending meetings with other agencies involved in a client's care
Ensuring that all paperwork in client files is updated regularly
Documenting all significant conversations and/or correspondences with staff and clients
Maintaining client and agency confidentiality at all times