Apartment Resident Manager

Retirement Housing Foundation•Baldwin Park, CA

12d•$22 - $23•Onsite

About The Position

The Apartment Resident Manager at Central Metro Place is responsible for overseeing all daily operations of this brand-new, 55-unit affordable housingmunity. This property is a layered HUD and Tax Credit (LIHTC) building serving seniors and low-ie residents. The selected candidate will play a critical role in the leasing-up process, ensuring full occupancy inpliance with affordable housing regulations while fostering a positive and supportive living environment. The Manager is also responsible for maintaining high property standards and delivering exceptional service to residents. This position includes an on-site two-bedroom apartment for the Manager.

Requirements

High school diploma or equivalent required; related experience in property management or business administration preferred.
Minimum of 2 years of experience in property management, preferably in affordable housing or senior living.
Experience with HUD and other affordable housing programs is strongly preferred.
Stronganizational and multitasking skills, with the ability to manage multiple priorities.
Excellent verbal and writtenmunication skills.
Strong problem-solving abilities and professionalism in addressing resident concerns.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
Ability to work independently and collaboratively, with strong leadership skills.
This position requires the selected candidate to reside on-site as part of their role.
Flexible schedule, including occasional evenings and weekends.
Valid driver's license and reliable transportation.
Must pass background and credit checks in accordance withpany policy.

Nice To Haves

Familiarity with property management software (e.g., Yardi, RealPage) is a plus.

Responsibilities

Supervise and manage day-to-day operations, ensuring the property is well-maintained, safe, and weing.
Coordinate maintenance and repair activities with the maintenance team and external contractors to ensure timely resolution of work orders.
Conduct routine property inspections to uphold cleanliness, safety, andpliance with local and federal regulations.
Oversee unit turnovers, preparing apartments for new residents efficiently.
Enforcemunity rules and policies to create a peaceful and supportive environment.
Serve as the primary point of contact for prospective residents, providing detailed information on available units, lease terms, andmunity amenities.
Lead the leasing-up process for this new building, conducting property tours, screening applications, and assisting with lease execution inpliance with HUD and LIHTC guidelines.
Facilitate move-in and move-out processes, conducting inspections and preparing all required documentation.
Address resident inquiries andplaints professionally and promptly, resolving conflicts and fostering positive relationships.
Promote resident retention through engagement,munication, andmunity-building activities.
Ensure fullpliance with HUD, LIHTC, and other affordable housing program requirements, including ie verification, annual recertifications, and occupancy standards.
Prepares property for all audits and inspections, with or including, but not limited to MOR, REAC, regulatory agency and investors.
Maintain accurate, audit-ready resident files and property records.
Stay informed of changes in affordable housing regulations to ensure ongoingpliance.
Assist with regulatory audits and inspections by providing necessary documentation and reports.
Assist with rent collection and manage delinquencies in accordance with affordable housing guidelines.
Support the Regional Property Manager in managing the property's operating budget and controlling expenses.
Assist in preparing financial reports and occupancy reports for RHF and regulatory agencies.
Process property invoices accurately and on time.
Manage on-site staff, including scheduling and task delegation.
Conduct annual performance evaluations and provide ongoing coaching and support.