Apartment Manager

Retirement Housing Foundation•Chula Vista, CA

4d•$25 - $27•Onsite

About The Position

The Apartment Manager at Congregational Place, a senior livingmunity operated by Retirement Housing Foundation (RHF), is responsible for theprehensive management and daily operations of the congregational place. This role ensures the well-being, safety, and satisfaction of all residents while maintaining fullpliance with federal, state, and local regulations. The manager provides exceptional customer service, oversees facility operations, and fosters a supportive, inclusivemunity environment for seniors. Collaboration with maintenance, leasing, resident services, and external partners is essential to create a weing, well-maintained, andpliant congregational living environment.

Requirements

High school diploma or equivalent required; post-secondary education in property management, business administration, or a related field preferred.
Minimum 3 years of experience in property or congregational place management, preferably within senior living, affordable housing, or multifamily environments.
Proven experience managing budgets, financial reporting, and facility operations.
Strong leadership andanizational skills, with the ability to manage teams and work effectively with a diverse resident population.
Excellent written and verbalmunication skills for interaction with residents, families, staff, and external partners.
Proficiency in property management software (such as Yardi, RealPage) and Microsoft Office Suite (Word, Excel, Outlook).
Strong analytical and problem-solving skills, with the ability to manageplex situations and make sound decisions.
Ability to work independently, prioritize multiple tasks, and adapt to a fast-paced environment.
Ability to work flexible hours, including weekends and evenings, as needed to supportmunity events or respond to emergencies.
Valid driver's license and access to reliable transportation.
Must successfully pass a background check and drug screening.

Nice To Haves

Demonstrated experience with HUD, LIHTC, and other affordable housing programs is preferred.

Responsibilities

Oversee all aspects of daily operations for the congregational place, including resident relations, leasing, and facilities management.
Ensurepliance with all federal, state, and local housing regulations (including HUD and LIHTC requirements) specific to congregational living environments.
Develop, implement, and monitor annual budgets, ensuring financial health by managing expenses and maximizing occupancy.
Supervise maintenance staff and coordinate vendor services for repairs, renovations, and preventative maintenance to ensure a safe, clean, and functional environment.
Conduct regular inspections of the congregational place, includingmon areas, resident units, and outdoor spaces, to ensure adnce to safety, cleanliness, and regulatory standards.
Review and approve purchase orders, invoices, and other financial documents related to the operation of the congregational place.
Manage all leasing activities: market available units, conduct tours, process applications, and ensure timely move-ins and move-outs.
Ensure all lease agreementsply with RHF policies and affordable housing regulations, including eligibility requirements for senior and affordable housing.
Monitor and maximize occupancy rates through proactive leasing efforts and resident retention strategies.
Coordinate with maintenance to ensure vacant units are promptly prepared for new residents.
Foster a positive, inclusive, and supportivemunity atmosp byanizing and supporting resident activities, events, and services tailored to the needs of seniors.
Address resident concerns, mediate disputes, and resolve issues promptly and professionally to ensure resident satisfaction and well-being.
Serve as a liaison between residents and RHF leadership,municating feedback, suggestions, and concerns.
Provide exceptional customer service to residents and their families, maintaining a weing and respectful environment at all times.
Collaborate with the Resident Service Coordinator to ensure residents have access to necessary social, health, and supportive services.
Maintain strictpliance with all HUD, LIHTC, and other affordable housing program regulations, including timelypletion of ie certifications and annual recertifications.
Maintain accurate,anized records of leasing, financial transactions, maintenance activities, and resident interactions.
Prepare and submit required reports to RHF leadership and regulatory agencies.
Coordinate and oversee audits, inspections, and reviews by regulatory bodies or funding sources, ensuring the congregational place meets all standards and guidelines.
Stay updated on changes in housing regulations and best practices to ensure ongoingpliance and operational efficiency.