Apartment Assistant Manager

Gaines Investment Trust • Irving, TX

5d

About The Position

We are seeking an experienced Assistant Community Manager to support one of our apartment communities in the Dallas region. This role is ideal for someone who is professional, detail-oriented, and passionate about delivering exceptional service while supporting daily property operations.

Requirements

• The ideal candidate will have 1+ years of Assistant Property Manager experience in the multifamily industry, along with the following:
• Strong proficiency in leasing and Assistant Manager responsibilities
• A passion for helping others and delivering outstanding customer service
• Ability to work both collaboratively and independently
• Comfort working in a fast-paced environment with enthusiasm for new challenges
• Excellent organizational skills and strong attention to detail
• Ability to manage priorities, maintain schedules, and meet goals
• Experience with Microsoft Office, Yardi, and CRM systems
• Ability to juggle multiple tasks while producing high-quality work and maintaining a positive attitude
• Valid driver’s license and reliable transportation

Responsibilities

• Warmly engage and welcome guests and residents upon entering the office
• Build and maintain professional relationships with prospects and residents
• Identify prospect needs, overcome objections, and lease apartment homes
• Follow up with prospects and residents in a timely manner to complete tasks and resolve issues
• Prepare, obtain, and manage accurate legal lease documents according to company policies
• Collect and post rent, manage delinquency, and assist with eviction processes as needed
• Manage and process lease renewals
• Utilize Microsoft Office, Yardi Voyager, and CRM software programs
• Assist callers with high-quality, caring customer service
• Contribute to a welcoming and collaborative environment for coworkers and guests
• Demonstrate dependability, professionalism, and consistent follow-through

Benefits

• Not only do we invest in our properties, but we invest in YOU. Employees are proud to work at GIT because we are a 100% family-owned and operated business offering long-term job stability, a strong work-family culture, and meaningful opportunities for growth. We do not manage properties for anyone else, and we proudly support each employee’s development through ongoing training and hands-on learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees