AOT Senior Training Social Work Supervisor, Mental Health-Assisted Out Treatment

City of New York • Long Island City, NY

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About The Position

The Bureau of Mental Health’s (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data-driven information that fosters community participation, thus reducing the stigma around mental health. The Office of Assisted Outpatient Treatment (AOT) is responsible for the management and oversight of the Assisted Outpatient Treatment Program in New York City. The New York State Legislature passed Kendra’s law as an amendment to the Mental Hygiene Law to allow for outpatient civil commitment of individuals with histories of serious mental illness, difficulty engaging in rehabilitation, and who present high risk to themselves or the community. The program enables these individuals to live safely in the community, avoid repeated inpatient hospitalizations, and ensure they have access to comprehensive outpatient services. Position Summary: Provide Clinical expertise specific to AOT cases in order to enhance the skills, knowledge, and abilities of the AOT case monitor and support staff to intervene on complex AOT cases.

Requirements

• A Master's Degree in Social Work from an accredited school of social work and three years of full-time satisfactory experience practicing social work utilizing one, or a combination of, casework, group work and community organization methodologies, at least two years of which must have been in a supervisory capacity.
• A valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work license (LMSW) issued by the New York State Department of Education must be obtained within one year of the date of appointment. Employees who fail to obtain their CSW or LMSW within one year after appointment will automatically have their probationary period extended for no more than six months. Failure to obtain the CSW or LMSW by the end of 18 months of service will result in dismissal.
• Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities.

Nice To Haves

• Supervisory experience within a NYS AOT program.
• Extensive knowledge of community mental health resources.
• Familiar with mental health terminology.
• Strong interpersonal and communication skills.
• Strong organizational and time management skills.
• Ability to interface with service providers from all sectors of the service system.
• Demonstrated ability to work independently.

Responsibilities

• Train and onboard all newly hired Case Monitors and SW Supervisors for the first 90 days as an employee with the option to extend that training period if necessary.
• In conjunction with QI, and input from the Assistant Directors, will put together a training protocol for newly hired clinical staff.
• Collaborate with the Senior AOT Management to design, develop, and present learning tools to assist AOT case monitors and Social Work supervisors.
• Working with their supervisors of the newly hired staff with help them develop an understanding of AOT procedures and policies and create tools to help them organize caseloads and meet the required deadlines.
• Assist new clinical staff in the preparation of treatment plans and legal documents required for obtaining a court order with a focus on meeting the deadlines and the technical information required.
• In conjunction with the CAT Team, teach new staff how to complete requests for involuntary transports.
• Assess the quality and development of new staff, providing the Assistant Director and supervisors reports about the progress of new hires.
• Assist in writing the initial Tasks and Standards and the initial three-month performance evaluation.
• Provide training to external providers and hospitals as needed, working in conjunction with the Quality Improvement Team.
• Participate in Quality Improvement reviews and special projects.
• Participate on hiring panels on new staff.
• Provide coverage as needed when SW Supervisors and/or Asst. Directors are out.
• Oversee administrative responsibilities to include, but not limited to, staff timekeeping, participating in hiring process and providing administrative oversight in the absence of the team Assistant Director, when needed.
• Participate on hiring panels on new staff.
• Assist the program as needed in the development of staff.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees